We are rated 4.9 out of 5 stars based on 2989 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Dr Hanna was pleasant and informative during the procedure. Thanks for the clean bill of health!
Chris Vaske, on Google
I highly recommend Help U Hear & especially Dr. Hanna. Several things she has suggested (backup pair & ear molds) have made my hearing aid experience so successful. When she moved from the Blue Ash office to the West Chester office we went with her even though it’s a longer drive. Believe me it’s worth it to be with someone who is so knowledgeable and you can trust,
Gene Cox, on Google
Very nice people here. I am very glad I called for the appointment. Highly recommend this business. Professional, knowledgeable, caring.
Mike T, on Google
The office was very spacious and clean and friendly. I was greeted by a young man with a smile on his face and a may I help you, Dr. Alex came out of her office and also greeted me with a warm and friendly smile as usual. This was my first time being at the West Chester office of Help-U-Hear. I obtain the same excellent level of care I had become accustomed to from when I was seen at the Kenwood office .Both offices always go above the normal service to make you feel so welcome. Dr. Alex adjusted my hearing aids and asked me if the sound and tone were comfortable , then she updated my aids with the latest updates 🤗 and yes, just like the name says Help-U-Hear when I left there I was hearing a lot better than when I arrived, thank goodness Delores Hughes Thank you
delores hughes, on Google
Initial visit and auditory assessment with Dr. Hanna went well. Now excitedly waiting to receive my devices and see how that goes…
Filisha Norman, on Google
Very helpful and explained everything. I highly recommend!
gwendolyn rich, on Google
Excellent service. Alex is so knowledgeable and easy to talk with about hearing problems. Such a delight.
Ken Burger, on Google
Had my first appointment for getting hearing aids…she was great and knowledgeable Looking forward to my next visit for fitting and see how well I do with my hearing !!
Mike Mills, on Google
Very friendly,and no pressure 😊
Brenda Engle, on Google
Excellent service, could not have better, and so far excellent products. We are very happy with both and will highly recomend.
David Estell, on Google
New office and I was greeted handsomely. Dr Hanna was very friendly and professional. Hearing test in the box went well and new hearing aids were purchased.
Chuck Arnold, on Google
So far they have been friendly, easy to work with. They did thuro ear testing. The tester that I worked with was knowledgeable, and answered all questions.
Sarah Davison, on Google
Professional great place. Explains everything.
Hg GhhHggnkmkjjmmnb, on Google
Great service, great pricing
PATRICK Walls, on Google
Very courteous very polite extremely professional very friendly the experience was great. I would definitely recommend friends and family.
Derek Carter, on Google
I most definitely appreciate the Practitioner that I dealt with. The whole process of audio testing, experimenting with hearing aids, and explaining my options were professional. Where my confusion arose after my visit, he immediately explained further what my purchase options were via email. - Backing up to scheduling, the employee that handle that end of the arrangements was amiable and efficient on the phone - The check in desk employee exhibited the same level of welcoming and efficiency. I'm pretty happy Help U Hear is part of my insurance network!!!
Mug Mugera, on Google
I would rate them a 10+
Bonnie Gettys, on Google
Awesome
Dora Laduron, on Google
The Dr i saw was thorough in explaining what was wrong and what needed to be done in terms i could understand. Great care and would recommend to anyone needing their hearing checked.
Angie Jensen, on Google
Dr Ross was extremely helpful going out of his way to make sure I got exactly what I needed and also what I wanted too. All the Drs there listened to me and actually got to know about me and what I was needing and wanting which is such a blessing that I can’t overstate this enough because far too often most Doctors do not take the time to even listen to their patients and to have Doctors like this is what the world needs more of. I very highly recommend Dr Ross and the all the other Doctors here to everyone because I can guarantee you that you will not find any place more caring and attentive than here anywhere around the area! On a scale 1-10 I give Helping you hear a rating of: To infinity and Beyond!!! Thank you for giving me my hearing back and God Bless you all!!!
Cory Martin, on Google
The Dr was very helpful. She answered all my questions in a manner I could understand.
Ronda Reum, on Google
What a wonderful team of care givers. They go the extra mile for their patients. They take excellent care of my special needs son. Highly recommend.
Leo Reed, on Google
Staff was friendly and helpful
vickie graziani, on Google
Very nice and professional
Tim Clark, on Google
I have found a “hearing home”forever. Wonderful people! And they not only KNOW THEIR BUSINESS BUT HOW TO DO WELL!! And they individuallize it per customer.
rhonda huff, on Google
Everyone is so friendly. Very thorough and has explained everything so I could understand .Alisha has been so nice and listened if I had questions and explains everything very well and very patient.
Pam, on Google
Always friendly, efficient and great service.
Shannon Bogenrief, on Google
Customer service is awesome! Alisha has always gone above and beyond to help with my hearing needs. Cameron has always got a smile to greet me when I arrive
Sheri Roberts, on Google
I had a very good experience, had a hearing test and had to send one of my hearing aids off for a new battery. Everyone was pleasant and very professional.
Peter Hendry, on Google
I went for a cleaning. My hygienist, Jamie, was very friendly and informative. Thank you!
Steve Beckett, on Google
The audiologist listened to my concerns with kindness and empathy. The testing was easy and completely stress-free. All of my questions were answered, and I left happy and excited that I will finally be able to hear again!
Gaylene Fox, on Google
Very professional and nice experience.
Lee King, on Google
Very satisfied as usual
Andrew Ramsay, on Google
I love the small business setting. Very professional yet comfortable and pleasant. Everyone makes sure I am happy with any changes made and answer any questions I may have. Glad I found you.
laura blackwell, on Google
Very professional. Within 10 minutes they straightened out problems I had with Costco hearing centers.They were able to restore hearing in my right ear, which had been totally deaf for three years. Costco had told me That no hearing aid could help my right ear. I left U-Hear with a brand new pair of hearing aids and hearing in my right ear for the first time in three years.
Dan Rose, on Google
Everyone was polite and made you feel welcome. They were very professional and I recommend them to everyone.
Jim & Missy Piper, on Google
Very friendly and professional trying to help any way they can
warren Smith, on Google
Friendly, competent staff. I enjoy working with them.
Kathy Nafus, on Google
Good visit and good advice. Left with a new amazing pair of aids with latest technology. So far very happy with them, probably will be even more so as I learn.
Rebecca Schmdit, on Google
On timed very courteous. A joy doing business with them
Malittie Marino, on Google
The employees were extremely nice and professional. The gentleman who did my hearing test was excellent. Told me exactly what my problem was and how to fit it. Great people to deal with
Jim Willman, on Google
Love this little place, I didn't know it existed, but when I got my new hearing aides they work great. The staff is super efficient and prompt. Ted and Gabby all others are great. I have shared my onfo with others to get the same experience.
Charlotte Moore, on Google
Excellent nice professional staff
tom junga, on Google
Very professional very positive experience hello
Liz Nolan, on Google
My visit was very helpful. They were able to correct a small problem with my hearing aids. I was quite satisfied.
Tony Fries, on Google
Janetta was outstanding!
Joel Stansbury, on Google
Pleasant visit. Jeanette is always helpful and certainly was today.
Chris Comte, on Google
Very friendly staff very attentive
Vickie Bowers, on Google
The people were very friendly and helpful. Answered my questions I would highly recommend them.
Vicki Cull, on Google
It was wonderful. Informative, friendly, and fun. I like fun.
David Lucas, on Google
Good
Patricia, on Google
All in all it was one of the most pleasant appointments I have had. The staff were friendly and made me feel welcome and comfortable. I feel all my options were explained and I got the best deal I could afford.
Chery Wilson, on Google
It was great, treated with respect and would recommend to my friends. My hearing is clear the hearing aids are adjusted Glad my daughter chose this location. Everyone greets you like your family makes you feel very comfortable like they’ve known you for years. this be my first time there it was a very wonderful experience. No one wants to admit they need hearing aids, but they made the transition quite comfortable for me. Thank you to everyone in the office I appreciate everything .Howard Schwartz
Cathy Thorpe, on Google
Everyone is very friendly and professional
Nancy Hampton, on Google
Ver friendly. I enjoy coming to the covington office, the ladies are so nice and feels like home.
Jennifer Rice, on Google
They were very helpful and solved my issue quickly. Very nice staff. Excellent customer service!
Bill Tereshko, on Google
At first it’s a little bit of sticker price shock. But if you take the time to ask questions and listen to the answers, it will make sense. Do yourself a favor and visit with Heather at Help You Hear.
Fernando Rubio, on Google
My mom has had a pleasant experience. Very helpful staff.
diana scott, on Google
Very satisfied with Help You Hear and my new hearing aids. Heather was very knowledgeable and helpful in choosing the right ones for me.
TexM, on Google
Heather was very nice. I didn't wait for my appt. It was a good experience.
Gary Maas, on Google
Been going there for almost 15 years. Great friendly knowledgeable people!
Don Wells, on Google
I have severe noise induced high frequency hearing loss. This is my 4th set of hearing aids. The new Audibel Aris Ai hearing aid is a significant upgrade from my 7 year old Starkey MicroTec aids. The technology just keeps getting better and better. My MicroTec aids were working just fine, however I was astonished when the Aris Ai aids were programmed and inserted in my ears. The benefit is significant. The staff is outstanding. Professional and caring with their customers. Go to the Madison, IN. Help U Hear, for all you hearing needs.
James Woodside, on Google
Compassionate, caring, professional. I really liked the person that did all my steps and answered all my questions!!!
Brenda Self, on Google
Took time to explain my issues. Very professional and courteous.
Keith, on Google
Very nice facitaly, nice people like Lisa help me to get in and out quickly
Kenneth Long, on Google
Fast , friendly. Problem solved.
Betty Abbott, on Google
The staff was amazing and nice and very well spoken she was very smart helped me understand what is going on in my ear gentle and pretty to she is blessed by the best I would recommend your office to others thank u
Timothy Setty jr, on Google
I was so pleased with my appointment And with the Audiologist! She listened to my concerns and was able to solve the problems I was having. I am a happy customer!
Lena Buzzee, on Google
Great service. Took all the time I needed to feel comfortable
Darren Mitchell, on Google
She was absolutely wonderful in helping with insurance and definitely went above . Absolutely no pressure to buy expensive hearing aids which is so unusual and definitely a great way to treat your patients
Cassie Wilking, on Google
Love this place very professional
Darnell Jones, on Google
The experience from the receptionist to the Dr, audiologist was phenomenal. My concerns were addressed and all of my questions answered. Thank you !
Keith Giessler, on Google
It was good doctor visit. I am very happy to wear ear aid.
Katsuko Nomura, on Google
Very good customer service ! Very pleased with my hearing aids !
sherry Long, on Google
Anika was very helpful helping me with pairing my hearing aids and iPhone and iPad! Her administrative assistant was kind to set up my appointment schedule.
Jane Newberry, on Google
Very smooth, efficient process and good devices has been prepared in 3 weeks. Thank you
Kaz nom, on Google
It is the best!!!!
DeAnna Oldham, on Google
Friendly thorough exam and analysis
Debra Nichols, on Google
They are so helpful and friendly. Highly recommend them.
Robin Simpson, on Google
Dr. Jarmon was thorough in learning my hearing needs. She provided up to date information on the latest technology in hearing aids. Based on her advice, I went with the Audibel Aris AI. Ms. Kay was also very kind and helpful.
Michael McBride - McBride's Law, on Google
They have been doing a good job taking care of my hearing needs for over 10 years.
Michelle Glutz, on Google
Friendly and professional. Helped me understand problems and offered the solution.
Ron Abel, on Google
My experience has been exceptional. The receptionist is friendly and helpful. Dr. Nikita Jarmon is very helpful and knowledgeable in helping me with my hearing aids and how to use them. She answers any questions I may have and goes out of her way to accommodate me. I highly recommend Help You Hear for all your hearing needs.
Terre Jackson, on Google
Nicest people EVER. So glad I am a patient with them. They are Always happy to help me hear. 😍🤗.Thanks Ray.
Ray Romanos, on Google
Dr. Alex was very helpful and respectful. She is easy to talk to. I am in good hands.
Barbara DeNamur, on Google
Was very pleased with the care I got and will recommend Help U Hear to family and friends
ruby smith, on Google
Nikita was awesome very professional very knowledgeable and quick at her kob
Steve Frey (Stever), on Google
Total pros. Normally I don’t do reviews. This is one of the times i need to pass on my experience. I highly recommend.Thanks Alex. You’re a rockstar. Daniel Hudaon
Daniel Hudson, on Google
Very fast and helpful.
Thomas & Judy Weber, on Google
Clean,professional, understanding and friendly. my personal experience with help you hear was one of great satisfaction.I strongly recomend anyone whom is suffering such loss as I am to consider a visit with these wonderful representatives!
James Simson, on Google
I appreciate that I can bring my aunt’s hearing aids to be cleaned on a regular basis basis. She is in a skilled nursing facility and not always able to come with me.
Carol Walters, on Google
Got my hearing aids up and running in less than 15 minutes. Great people!
Scout Survival, on Google
They are very helpful and extremely knowledgeable. Also she explained what I received from Columbus Regional Hospital since they didn’t. I’m looking forward for my hearing aids
Mark Ress, on Google
The staff very friendly and professional..took time to explain the use of hearing aids and fitting..also go back for timed appts to clean and make adjustments if needed..I highly recommend to talk to staff at ' Help you Hear" before buying hearing aids..you won't regret it
Ronald Eliot, on Google
I was a drop-in customer. I was having reception issues with a hearing aid and wasn’t able to meet with my regular technician mikes away. I stopped into the store, explained my hearing aid problem and my predicament. I was immediately attended to and procedures were perforated I was back on the road in less than 20 minutes
Rodney King, on Google
I was so pleased with the care and concern I was given. She knew exactly what my ears needed. I will never go elsewhere for a good hearing aid programed to fit my loss.
RON SPURGEON, on Google
So far, I have worked with Jessica at help you hear. I had done some research before I went in, and she answered all my questions, professionally and accurately. I was pretty shocked and grateful that I could have a same day appointment, I was late as well and they actually waited for me. I got fitted for my hearing aid and Jessica advised that the device would be there the next day! So great!! So far been very impressed. I hope the hearing aid works as well as my appointment did they were really wonderful. I appreciate them so much.
Mary Quillen, on Google
Great experience, knowledgeable of what they are doing. Good visit
Jerry Foster, on Google
Helped me find out what was wrong with my hearing aid
Judy, on Google
Excellent service, truly cared about child. Would advise anyone to give them a chance
Reba Patterson, on Google
Always have a good experience with help u hear. Been going there now for 5 yrs.
Patricia Lovett, on Google
Thank for giving me back my hearing Help U Hear in Connersville, Indiana! Everyone at the office worked hard!
Mike Becker, on Google
Great people to work with. Very detail oriented and informative. Glad that I went to talk to them.
Tony Brock, on Google
We needed to get my mother in ASAP for testing and ordering hearing aids. Sherry got us in quickly, and everything was done in less than an hour. Including ordering the hearing aids. We couldn't have asked for better service.
Randy Gulley, on Google
They were prompt, kind and efficient. We are not yet through the whole process yet thus the 4 out of 5. I suspect that this will increase once the delivery process and follow up are complete.
Gary Snowden, on Google
They are very personable and helpful. They explain whatever it is that you need to know or understand
Rita, on Google
I am new to hearing aids so had so many apprehensions, concerns and questions. Ross the audiologist took time to answer every question and explain the progression of my hearing loss. He explained the hearing aids he thinks would be best for me and why. Because I didn't know what to expect at my appointment, I was really anxious. But the end result was so wonderful. I would highly recommend Help U Hear in Connersville.
Jill, on Google
The doctor answered all of my questions Explained why I lost my hearing and what type of aids I need. Positive experience
Debbie Tate, on Google
Heather was very helpful in helping us to learn about our hearing aid features.
Annette Willhelm, on Google
Doctor and assistant were awesome! Wonderful people. Very efficient.
Cara Dennis, on Google
Very friendly and helpful
Tonya Rogers, on Google
The staff and the doctor were very nice and helpful The doctor explain everything they were doing Everyone made me feel comfortable
Joyce Huffman, on Google
Very helpfull
charles bowles, on Google
The professionals at HelpUHear have always been on time, helpful, friendly and totally professional. Couldn’t be more pleased with my experiences there. Linda Baker
Linda Baker, on Google
Professional and always willing to help!
Tom Cherry, on Google
My child loves Amy! Quick and easy highly recommended
Brandy Himes, on Google
Good service.
Fred Crum, on Google
I like how the service was.
Louis Leonetti, on Google
I was running late & they still treated me with the upmost respect. The staff is awesome !! Had a cleaning done today & it was done in a timely manner. Kuddos to the whole team there !!
Marie Bonnlander, on Google
Very nice to work with. Always friendly and cooperates with what we need. Thank you
Virginia Lundy, on Google
Everyone was professional always willing to help. Thank you so very much! 😊
Vicky Lane, on Google
Jessica was absolutely amazing. She explained everything in detail, and took the time to explain each test and the results and she also took time to talk to me and didn't just rush me out the door and she didn't treat me as if I was just a number.
Stephanie Cady, on Google
Tammy is such a good person! She so sweet and can help you with all your needs.. Kim was full of information and knew how to help you understand. Thanks girls!
JoAnn Moore, on Google
Quick and went well
Margie Marhanka, on Google
I have been using the Help You Hear agency in Seymour IN for going on three years now since I purchased my Phonic hearing aids through them. Kim Tierney helped me in my choice of hearing aids and has provided her professional services since that time. I have been very pleased from day one with the agency and especially with the friendly and courteous services provided by staff! A couple of times I had unique difficultiesaa with my hearing aids and on each occasion Kim listened to my issues and she knew exactly how to correct the difficulties quickly! I definitely recommend the Help You Hear Agency and suggest you request Kim Tierney as your consultant! ***** 5 out of 5 Stars
Dennis Christoff, on Google
Very friendly and helpful
Kathy Warren, on Google
Friendly, prompt, and very easy to understand the readings and diagnosis. Would recommend.
Brian Schryer, on Google
Friendly staff, very knowledgeable, and did not have to wait
Greg Peaslee, on Google
They are so helpful nice takes care of needs they care about your hearing
Angela Meece, on Google
Very helpful and friendly. Answers all questions and concerns Very professionally.
Dan Young, on Google
I was very comfortable with the exam. The hearing doctor was very friendly and had an understanding heart.
Vivian Stidham, on Google
Great people. Very helpful
Marty Johnson, on Google
Staff was very nice and explained things very well.
Kevin Dielman, on Google
Professional, friendly, considerate, and helpful staff who care deeply about providing the best plan for your hearing needs!
Angela Boyd, on Google
Very helpful and very informative and nice people and very nice ear expert I definitely recommend
best damn beard ever, on Google
Amy was wonderful! The facility was clean, friendly, so very helpful.
Laura Williams, on Google
One of my hearing aids just quit working. Looking at it the wire coming out of it was know longer connected. So I made a appointment and drove over to Terre Haute from Illinois to let them check it out .I was surprised when the young man took my hearing aid and fixed it and said there was no charge even though I didn't buy the hearing aids from them . I would definitely go back to them if I need new hearing aids in the future.
Russell Cunningham, on Google
It was a very thorough hearing test. They were very personable and respectful. It was a pleasant experience. Highly recommend it!
Steven Ball, on Google
Affordable, professional, caring and helpful. I will go back to Courtney for all my hearing aides services. Excellent
Bonnie Sparks, on Google
Very caring and understanding of my wife’s hearing challenges. No high pressure or up selling. Definitely meeting my wife’s needs. Highly recommend!
Garry SuperH, on Google
Great customer service and friendly staff
Bradley Hiatt, on Google
This was the first time I’ve ever inquired about hearing aids. Kolton did a great job explaining the tests as he performed them and the results after the testing was complete. He also did an excellent job explaining the differences and options available and helped me identify a best initial solution. The total cost is going to be less than what I anticipated. I would definitely recommend help you hear.
Tom Rudolph, on Google
Great staff and super place. They really listen to your needs and want to work with you to make your life better.
Tony Harris, on Google
Very helpful
jerrod kinser, on Google
She is such a nice person.. I enjoy talking with her and she’s very knowledgeable..
Darlene Holsapple, on Google
Highly recommended. They are professional, caring and knowledgeable.
Harold Goodman, on Google
Very professional
Robert Hall, on Google
Very professional, thorough and kind. Trustworthy and personable. Receptionist is a definite asset.
Linda Eglen, on Google
Great care for my hearing needs. Terry is a real professional. Receptionist very nice.👍
Bill Hamilton, on Google
Very friendly and helpful
April Bortner, on Google
Great experience. Very professional and kind.
Beth Ann Bales, on Google
Great experience here, short wait,informative discussion of test results in and out in good time. Keep up the good work!
Richard Asbery, on Google
Kind, caring, and helpful.I can hear very well again after struggling with my hearing loss for a long, long time. Thank you very much to the whole team from Maranda in the very front to Terry in the back.
Robert Brummett, on Google
My appointment was quickly scheduled sooner than I anticipated for starters, staff was very friendly and knowledgeable, and went above and beyond to answer any questions or concerns. I would highly recommend giving them a visit. They are just as concerned about your needs as you are.
Dana Wigley, on Google
Really good customer service, David is really good at listening to any issues and finds great solutions to solve them.
John Kamstra, on Google
They literally take good care of you. Listen to what you have to say and accomplish. What the problem is and get you an order and back out in recently good time awesome.
Tim Gilmore, on Google
Professional and expeditious...A pleasure doing business with them...Terry is the best! A+++
Samuel Wilson, on Google
The staff was friendly and professional…the evaluation was thorough…I will continue to go there for all my future hearing needs…
Mike Foley, on Google
From the very first visit, and every subsequent visit, the service and friendliness is top rated. I highly recommend David and this entire staff.
John Bise, on Google
Always helpful
Debbie Hayes, on Google
We were very happy with the results and service. Got the hearing aid that day and have scheduled follow ups. Thanks again for your professionalism.
Tya Hanna, on Google
The staff is always friendly and helpful
Carla Hail, on Google
First time client - Prompt service. Friendly staff. Appreciated the care given during my visit!
Nick Panozzo, on Google
Can't say enough good things about my experience with Help U Hear! Never had to wait as they made you feel they were waiting for me to show up! David let me trial any hearing aid I wanted and I never left with any questions. He spent anytime we needed without any pressure to make an informative decision on what was best for my hearing needs.
Donna Bare, on Google
Well, they dealt me straight. It wasn't great news but they were kind.
James Shride, on Google
Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!
P.S. I would go on and praise them more but I ran out of space.
I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.
Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.
Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.
The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.
Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!
No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.
Thank you Karen, Help you Hear and your support team.