We are rated 4.9 out of 5 stars based on 2610 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Great customer service and patient care! Very impressed and have been referring to other family members!
Priscilla Tucker, on Google
The doctors are very considerate and are very patient. They are very professional!
Cynthia Glaub, on Google
Everyone was very professional and knowledgeable. Roberta and Kelsey were very personable.
Robyn Lamey, on Google
Great service! made sure to explain everything thoroughly!!
Emma Tate, on Google
Excellent service. I didn't have any issues at all. Thanks
Richard Slentz, on Google
Super friendly, definitely will be going back
Emily Miller, on Google
Great customer service and excellent communication concerning what can happen with hearing
Melissa Thomas, on Google
Nice people ,very knowledgeable, convenient location , not pushing me for xtras ! Is now my go to hearing center.
Doug Bennett, on Google
They were very professional and answered any concerns that I had going forward. Would recommend.
Nicole Bailey, on Google
My experience was nice fast and Convenient i definitely recommend them.
She She Balfour, on Google
They did a great job with my daughter..listened to all of my concerns.. and gave me guidance on what to do going forward..
Danielle Townsend, on Google
The audiologist listened to my concerns with kindness and empathy. The testing was easy and completely stress-free. All of my questions were answered, and I left happy and excited that I will finally be able to hear again!
Gaylene Fox, on Google
Very professional and nice experience.
Lee King, on Google
Very satisfied as usual
Andrew Ramsay, on Google
Those two ladies are wonderful I really enjoyed my visit can't wait to come back again they're awesome I want to thank them from the bottom of my heart treat patient with total respect great ladies Diana Bruce
Diana Bruce, on Google
I couldn’t find a better group to help me with this experience!! Friendly and caring !!
Chris Hasselbusch, on Google
Great job
Robert Hrezo, on Google
Best experience. Extremely nice people. Extremely nice products. Very happy customer‼️
SaNdra Taylor, on Google
Extremely sayasfid lady did a great job 👏
Berns Fields, on Google
I'm very impressed with the way the girls take care of you and explain thing so you understand everything it's a great place. Thanks to a bunch of good people.
Teresa Earls, on Google
Very nice girls made me feel like a friend
Cyn Ross, on Google
The people are very nice and helpful
PEGGY CLINGER, on Google
Ted Laughlin and Gabby were very organized and efficient.
David Morden, on Google
Best care! Everyone is so sweet and is ready to help!!!! Ted is so good at taking care of my hearing!!! I can’t Thank him enough!!!
Rosie Kreidler, on Google
I am always well taken care of. I appreciate the detailed explanation of how to use and take care of my hearing aids.
Tamarah Jordan, on Google
I recently got hearing aids at Help You Hear. The receptionist greeted me when I walked in. She was very nice and friendly. A few minutes later, Dr. Laughlin came out and took me back to his office. Dr. Laughlin was very efficient. He explained to me exactly what he was going to do before he did it. There were no surprises; which I appreciated. When my hearing aids came in, Dr. Laughlin explained to me how to put the hearing aids in, how to clean them, etc. I would give the overall rating as a 10. Also, I will recommend them to others. Thank you, Bridget Ishmael
Bridget Ishmael, on Google
Great service. My HAs needed an adjustment set To prescription levels. I'm hearing much better.
Greg Scanlon, on Google
Help -U - Hear always pleases. Christina is always welcoming at the front desk with a big smile. Ted is customer service excellence and extremely proficient in his abilities. I always leave happy! I would recommend this company to anyone. I actually have!!!!!
Betty McNeese, on Google
Took time to explain my situation and listen to my needs
Benny Edmondson, on Google
So helpful and sweet!
Micki Strong, on Google
This is a good place to check your hearing.
Marie Gonzalez, on Google
They listen to you and they give you great advice. Definitely an awesome place. No pressure
Paul Fortner, on Google
Very good experience from start to finish. The testing procedure was explained and patiently performed. The test results were explained along with the solution to my hearing problem. I am looking forward to future follow up visits.
Christine Brummer, on Google
Very friendly staff very attentive
Vickie Bowers, on Google
The people were very friendly and helpful. Answered my questions and explained my insurance for the aides. I would highly recommend them.
Vicki Cull, on Google
It was wonderful. Informative, friendly, and fun. I like fun.
David Lucas, on Google
All in all it was one of the most pleasant appointments I have had. The staff were friendly and made me feel welcome and comfortable. I feel all my options were explained and I got the best deal I could afford.
Chery Wilson, on Google
It was great, treated with respect and would recommend to my friends. My hearing is clear the hearing aids are adjusted Glad my daughter chose this location. Everyone greets you like your family makes you feel very comfortable like they’ve known you for years. this be my first time there it was a very wonderful experience. No one wants to admit they need hearing aids, but they made the transition quite comfortable for me. Thank you to everyone in the office I appreciate everything .Howard Schwartz
Cathy Thorpe (MGFSKM), on Google
Everyone is very friendly and professional
Nancy Hampton, on Google
Excellent service and concern for the customer. Always providing information that can be helpful.
julie mersch, on Google
This business is established and top notch. The folks here really seem to care about you as a patient, and treat you as a client instead of a customer—there is a fine distinction there. I’ve not only been impressed with their staff but the product they offer as well. The Starkey hearing aid I purchased blew away one I had purchased from my doctor/audiologist. It is easily 3X’s the hearing aid the other one was. I highly recommend Help-U-Hear and hope to be a longtime client.
Chris Ecklar, on Google
Very nice
Zendell Cornett, on Google
Jenetta was very professional and courteous! Would and will recommend her services!
Kevin Flannery, on Google
They are great and efficient.
Bill Orr, on Google
Great facility, helpful & wonderful faculty
Lilly Owens, on Google
Audiologist was knowledgeable and explained everything thoroughly.
Annis Banks, on Google
I have not had a hearing test in years, I'm thinking since I was in grade school. I went in for the first time and I had to fill out the standard forms which was only one page and that was a good thing. I went into the waiting area and was there for maybe 5 minutes when my audiologist came and greeted me and took me back to the exam room. She was super nice and explained everything in great detail. I had my hearing test performed which took about 45 minutes or so but she was very thorough. When the test was over she sat down and explained all the results to me and she gave me a printout of her results with a graph even as so is better for me to understand. Fortunately for me my hearing was good and no recommendation for hearing aids and my visit was over. I would give this place an A+ for sure.
Gary Whiddon, on Google
A regular hearing checkup. Prompt, friendly and efficient.
Jed Skillman, on Google
I came to "Help U Hear" due to having hearing issues. The staff were very friendly, caring, understanding and patient as I told them the problems I was having. With careful evaluation my problems were resolved and I couldn't be happier! I would highly recommend them for anyone!
Kim Temple, on Google
Everyone that works there, is ALWAYS so friendly and kind. I won't go anywhere else now! Always so helpful.
Chelsea Rice, on Google
Everyone was amazing at Help U Hear!
Paula Zimmerman, on Google
Very happy
Leroy, on Google
Was very pleased with the service that was provided.
Timothy Thompson, on Google
Help U Hear is an awesome place. The people there are so nice. I absolutely love Dr. Schmidt. She is so down to earth!!
Peggie Johnson, on Google
Very pleasant experience!! Knowledgeable audiologist and obviously enjoys her work. Front desk person was friendly and very short wait time!
Kyley Coco Campbell, on Google
Such wonderful staff and doctors. Went above and beyond to help dad with his hearing aids. A+
JOHN VOLLBRACHT, on Google
Needed to have refreshed & updates on aids then after a complete hearing test they were adjusted accordingly for me. Working great again. Thanks to Help U HEAR.
Dill Muncy, on Google
Alex is always punctual , pleasant and confident with all my hearing needs. She listens to any issues you have and offers solutions that make sense.
Gary Jones, on Google
They are friendly and kind and pleasant
Foroogh Jazy, on Google
Nicest personnel! Patient and caring! She really took care of me and i am really happy with my hearing aids. Bob lawson
robert lawson, on Google
Dr Alex Hanna, Lisa, and Audrey were welcoming and so kind. My hearing test went well. I felt comfortable during the whole process and would recommend Help U Hear to anyone with hearing concerns.
Chuck Woellert, on Google
Alex is Awesome! Always very helpful, answers all my questions, very polite, and does it all with a smile, keep up the excellent job!
James Donley, on Google
HELP U HEAR in Blue Ash has helped me hear for two+years. I highly recommend them for your hearing health. They are polite, reasonably priced, and their communications with me have been exceptional. Charles
Charles Howard, on Google
Excellent service, friendly receptionist and doctor. Would recommend to all.
Bob Jacobs, on Google
My experience with the women at Help You Hear have been amazing. They are so sweet and kind. They have made the whole experience so easy and comfortable. I would recommend them to all my family and friends.
Treva Bunn, on Google
Lisa is always so warm and welcoming. She helped me to charge my batteries and we discovered it was the battery box.
Pam Kimmel, on Google
Everyone was very nice, it was a great experience. I really liked that the hearing specialist did not try to sell me something I could not afford.
Barb Steele, on Google
Professional, knowledgeable, offered solutions to my problem with the hearing aids
Thomas Chuck, on Google
proffessional and does a great job from kay in the office to the tech.
bill wilson, on Google
Alex was very helpful! She helped me get the results from a hearing test that I had about a month ago. Then explained my options which helped me make an intelligent decision in selecting hearing aids!
Ronald Kotoff, on Google
Helpful and friendly staff. Ask prior what your insurance covers.
Karen C, on Google
Always excellent service from the front desk @ Kay & with Dr. Nakita Jarmon AuD. Thx You Rovena Dunn😋
Rovena Dunn, on Google
They are great patient caring and thoughtful always
janet halpin, on Google
Very N̈icePlace,NicePeople,Very Glad I Went There Very helpfull, . I have had hearing aids for some time now,this the first time Ì learned some new things. Very. Nice Ladies.So glad I was sent there.
Carol Durbin, on Google
My audiogist could not be more prepared and knowledgeable. She is truly an asset to your company. My hearing loss was severe. I have your business cards and have handed them out as I would like everyone with hearing loss to experience your product and care.
Gerald Wilson, on Google
We Had a great experience there!!
Dan La Vigne, on Google
The BEST! They are so nice, friendly and extremely helpful. Knowledgeable. Great prices. A totally different experience from where I went before. I have been recommending them to all of my friends.
Deborah Powers, on Google
Friendly service
Linda Clark, on Google
I take a friend here. They folks are super friendly and knowledgeable.
Deanna Stuart, on Google
Always helpful and will to work through any issues
Scott Zufall, on Google
Took a time for informing me how hearing aids work how to take care of them and get the best use for them. I was always treated well and was made sure that I understood everything.
Philip Emrich, on Google
Great service
James Mcfall, on Google
Great service
James Wilson, on Google
Kim was very helpful with the difficulty I as experiencing with my aid. Solved the problem. She offered some good advice and information about hearing aid development for the future.
Ken Marshall, on Google
Prompt and efficient repair of my hearing aids.
Steve Arnholt, on Google
Amazing, so helpful answer any questions you have so polite makes you feel like you are part of the family
Darlene Hall, on Google
Always good! They know their stuff…..
Jack Tays, on Google
Quick and efficient service! Thank you! Kim is wonderful!
Paula Rothrock, on Google
The doctor answered all of my questions Explained why I lost my hearing and what type of aids I need. Positive experience
Debbie Tate, on Google
Doctor and assistant were awesome! Wonderful people. Very efficient.
Cara Dennis, on Google
Very friendly and enjoyed talking to Sherry about the trouble we are having with the hearing aid
Tony Gulley, on Google
Very friendly, thorough and efficient
Nancy Jurmanovich, on Google
Very satisfied with their service! Staff are friendly & knowledgeable. Clean environment & quick service. Not rushed through. They take time explaining any questions I have. Very happy with my service! 🙂
Jayma Cavins, on Google
Heather is knowledgeable, helpful, and encouraging. Much appreciated!
Dan Cline, on Google
The staff was very nice, very helpful and very knowledgeable. I recommend Help U Hear.
Richard L, on Google
The staff is always friendly and helpful.
Patricia Schaffer, on Google
It's been a pleasure to be fitted for Hearing Aids at this office everyone i delta with knew there business, Thanks
Harold Crank, on Google
Very professional, courteous and answers all of my questions and explains everything so I can understand how to take care of my hearing devices...
Tammy McClurg, on Google
Great service.
Tracy Riebsomer, on Google
I like how the service was.
Louis Leonetti, on Google
I was running late & they still treated me with the upmost respect. The staff is awesome !! Had a cleaning done today & it was done in a timely manner. Kuddos to the whole team there !!
Marie Bonnlander, on Google
Very nice to work with. Always friendly and cooperates with what we need. Thank you
Virginia Lundy, on Google
Everyone was professional always willing to help. Thank you so very much! 😊
Vicky Lane, on Google
The experience was excellent. The hearing aid is the least liked that of any I have ever experience. Words are not clear and the background noise is awful .
Robert Chandler, on Google
They are the best! Laura is always so helpful, super kindness, and so helpful.
Gina Robbins, on Google
Wonderful people, great service
Debbie Robbins, on Google
This is the second time I have purchased hearing aids from this company. I am 100% satisfied with the quality of product, professionalism of staff, appearance of office! They are top notch staff to work with!! Kudos to Lura and Heather!!!
P Mc, on Google
Outstanding customer service...from the initial appointment through the entire process and beyond!!! Knowledgeable, Professional and Understanding!!!! If you have hearing difficulties this is the place to go.
Tony Fritch, on Google
Very friendly staff! Would highly recommend them.
Gina Robbins, on Google
Very helpful with taking care of my herring aid problem. The staff is friendly. They also cleaned my wife's herring aids also.
Bill Menchhofer, on Google
Excellent experience! Super friendly staff!
Natalie Scroggin, on Google
Everyone was super nice and very helpful. No complaints from me about my experience here!
Linda Morris, on Google
Went in, was seen on time friendly prompt service and I left with a smile. What more can I ask for?
Kitty Manners, on Google
My brothers experience has been very positive and with the help of Ms. Marshall I believe that after years of not hearing Rick will be thrilled with all the sounds which we take for granted. Hitting a bump in the road, Rick was able to hear the ice rattle in his Coke 👋. What impressed myself with Ms. Marshall was not only could she hear, she listened. This is the reason that I give Ms. Marshall and her staff an A+. Thank you for being there!
Wanda Lewis, on Google
You were great and I appreciate your help you gave me today I really appreciate all you did for me. Thanks to both of you. Paula
Paula C Lanham, on Google
A company that has great people that are always willing to help!
Barry Guinn, on Google
I am treated very nice every time I go there and they explain everything to me so I can understand I really appreciate them!
Pamela Turner, on Google
Jessica was verry helpful, great service. Would recommend to anyone with a hearing problem
Russ Hobbs, on Google
I had a great experience, the offices were neat and clean , the receptionist was very helpful . The hearing specialist was was helpful and was great a explaining my situation. They are great !!
anna walls, on Google
It was a very pleasant experience and very informative.
Cindy Degard, on Google
Very friendly and helpful
Kyley Coco Campbell, on Google
She was very nice and explained everything better then the ones i went to in bloomington.
Cliff, on Google
Great customer service. Highly trained personnel who are always welcoming and pleasant.
N Lowery, on Google
Great help
Douglas Neibarger, on Google
I would highly recommend Help U Hear. Thay help me with all my questions. They are Very professional.
Marcus Creech, on Google
I had my appointment in Terre Haute, IN. It was a nice drive that I would normally make to shop or visit my niece and is always relaxing. The office was easy to find and was greeted by friendly staff. My session was prompt and was done quickly. Very good experience.
Martha Welcher, on Google
Help U Hear, has been a great and friendly place to go to get hearing aids…can’t thank them enough for the time they take to get everything right…
Carolyn Williams, on Google
Always good experience at Help U Hear!
Wayne Myers, on Google
Very friendly staff. Didn’t have to wait long. was in and out in no time. Happy with the hearing aids. Recommend you to all our family and friends.Thank you!!
Frances Myers, on Google
Great customer service
Shauna Rivas-Guzman, on Google
Very professional and helpful. Did great work on my son’s hearing aids. Would recommend to anyone.
caatwhiteb, on Google
Great experience, everyone is nice and professional, and only want the best for all your hearing aid needs
Scott Stierwalt, on Google
Very well intune with their patients and care very enthusiasticly. I recommend them to anyone who needs excellent service. 5 stars all the way.
James Mcbride, on Google
Very nice! I was traveling and my hearing aids went out. They worked me in immediately and got them going.
Dan Lee, on Google
People are. Very nice and helpful and I love my new hearing aids
Carol Ross, on Google
My husband has been going to Help U Hear for about 3 years now. He has always been extremely satisfied with the Dr and the business.
Helen Arvin, on Google
Great place Terri is very knowledgeable and friendly
David Mullis, on Google
Always a positive experience.
Lloyd Sumner, on Google
Very friendly and helpful
Linda Gregory, on Google
The audiologist was super compassionate and you could really tell she cares! Ended up having some ear pain and ringing from seeing a live band and was feeling a bit uneasy/ embarrassed about it, but when we saw the doctor she reassured me that it happens and she checked my hearing and offered some natural solutions to help my ears even!
Caitlyn O'Hart, on Google
Terry goes above and beyond to insure my aids are working correctly and keeps them up to date to allow for changes in my hearing loss. Could not be happier with her service! Highly recommend!!
Dale Breedlove (AirDale), on Google
After Posting This Review, I Called The Bloomington, Indiana Office. Phyllis Van Tuyle, of Bedford, IN bought a hearing aid according to my mother & her sister Martha Stotts for $1200.00, I Found Out That Was Four Years Ago. She Lives at 2424 J St. Bedford, IN. She claimed to Lawrence County Superior Court II Judge Kline that she couldn't hear. So, they used a computer, caption software , & large monitor to read. "Help You Hear" Has The Best Technology in Hearing Aids Edward Stotts
Edward Stotts, on Google
Very good experience, very detailed at what they do.
Jeff Charles, on Google
Very pleasant and professional staff. Thoroughly went over my test results and patiently answered all my questions. Highly recommend them if you are considering hearing aids for yourself!!
Scott Lorenzen, on Google
Very nice and helpful
Eric Behrman, on Google
The team is very friendly and professional. I would recommend using their services if you are in need.
Gerri Hansen, on Google
David & staff are always friendly, courteous,, helpful and professional. Whatever the need, they find ways to promptly address your needs.
Steve, on Google
David & staff are always friendly, courteous,, helpful and professional. Whatever the need, they find ways to promptly address your needs.
Stephen Taylor, on Google
Terry is very helpful & knowledgeable about hearing. She answered all my questions and administered an annual hearing test. She is assisting me in obtaining a new battery. I would strongly recommend her.
Stephen Steininger, on Google
Great on the spot service last Monday afternoon! They repaired the 'kickstand ' on my device in just about 10 minutes! And I was on my way! All staff has been very polite and professional in all ways! My life is better because of these people! Thanks forever!
Vickie Stelzner, on Google
Great and very knowledgeable consultation! Terri really knows what she is doing!
Jean Capler, on Google
Sarah Earhart has been great! My father is in a Rehab facility and has had some issues with his aids. She has been a cheerful help to us!
Kelly Walsh, on Google
Help you has been a great thing for me
brad hearth, on Google
Every one was very helpful and very nice.
James Eads, on Google
Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!
P.S. I would go on and praise them more but I ran out of space.
I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.
Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.
Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.
The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.
Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!
No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.
Thank you Karen, Help you Hear and your support team.