About Us

About Us

Hearing Care Excellence for Indiana & Ohio

Our practice prides itself on taking care of each patient as if they were our own family member to ensure they receive the best possible hearing care. We focus on continually serving those struggling with hearing loss with the best value in hearing aid technology in Bloomington, Columbus, Connersville, Greensburg, Seymour and Terre Haute, Indiana as well as Blue Ash and Cincinnati, Ohio. Our Commitment to patient care is built around a mutual agreement of honor, integrity and trust with each patient.  As a member of the Audibel network of hearing professionals, we define our practice by the standards of American Hearing Excellence listed below:

  1. Comprehensive Hearing Evaluations for Each Patient
    We will evaluate your hearing along with communication and lifestyle needs.
  2. Recommend Most Appropriate Hearing Solutions
    Because we evaluate all of your hearing needs, we will only recommend a hearing solution that is appropriate and unique to your communication needs.
  3. Provide a Clear Understanding for the Hearing Journey and Expected Results
    We will make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes may be for each patient.
  4. Seeing the Hearing Benefits
    We will verify that the hearing aids are going to provide the benefit the patient needs by providing verification using clinically accepted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
  5. Treatment Goes Beyond the Hearing Aid Purchase
    Once a patient, always a patient we will work to care for hearing needs.  We provide everyone with a next step and regular follow-up appointments to ensure optimal hearing capabilities for the life of their hearing aids and beyond.
  6. Warranty Accepted at Any Audibel Partner, Nation-wide
    Any patient that of our truly is working with a nation-wide network of Audibel hearing professionals.  Any warranty for hearing aid care at our location is covered at any other partnering Audibel office in the United States.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 3216 Reviews on Google.

I had an issue using my phone to control my hearing aids I walked in and they quickly fixed my problem. Highly satisfied with their prompt response to my issue. I can’t praise them enough. I highly recommend them to anyone needing hearing aids.

Reviewer Profile Photo Gary Z, on Google

A pleasant experience with minimal wait time

Reviewer Profile Photo Ron Oberjohann, on Google

Friendly. On time. Great .. very helpful. Nice folks..

Reviewer Profile Photo Tom Trambaugh, on Google

It was pleasant and informative Lots of practical facts.

Reviewer Profile Photo Loisanne Williams, on Google

Excellent service from the receptionist, also the doctor was ever better than expected, so if you’re tired of so,so service and need your hearing checked or aids serviced this is the place to go!!!

Reviewer Profile Photo delores hughes, on Google

Great service👍

Reviewer Profile Photo Ted Lock, on Google

Heather is Honest helpful and well informed. I hope we can make the insurance work for me

Reviewer Profile Photo William “Bill&Barb” Nichols, on Google

Most pleasant experience. Helpful, knowledgeable adjuster.

Reviewer Profile Photo Jay McDaniel, on Google

Friendly and professional.

Reviewer Profile Photo Sandra Bender, on Google

I was happy with the information that I received staff was curtious

Reviewer Profile Photo Kelly Dailey, on Google

It was all positive. No waiting, instant service, very welcoming, clean atmosphere, excellent service. Thank You

Reviewer Profile Photo M. Leon Walters, on Google

The people there are just so professional so great. I just enjoyed going in there. Thank you, Help U Hear! If you have a hearing problem. Here’s where you would go great place.

Reviewer Profile Photo Rodney J Hale, on Google

Customer care is job one at Help U Hear on Pike Street Covington, KY. My family has done business for years with Latish and Genetta. Just great ladies to do business with. People who care. ❤️

Reviewer Profile Photo Judy Gilbert, on Google

Helpful and informative

Reviewer Profile Photo Paul Fisher, on Google

Very professional, courteous and answers all of my questions and explains everything so I can understand how to take care of my hearing devices...

Reviewer Profile Photo Tammy McClurg, on Google

Good

Reviewer Profile Photo Chrissy Barlow, on Google

Got an appointment in a timely manner. Mr. Ted Laughlin gave me a through test. Once the aids were received he explained in detail how to use them and take care of them and explained the warranty. I definitely would recommend him and Help U Hear

Reviewer Profile Photo darlene simpson, on Google

New office and I was greeted handsomely. Dr Hanna was very friendly and professional. Hearing test in the box went well and new hearing aids were purchased.

Reviewer Profile Photo Chuck Arnold, on Google

Very helpful and awesome to work with! Lost a piece to my hearing aid and took care of it right away!!

Reviewer Profile Photo Taryn Strahl, on Google

Great staff . And very professional .

Reviewer Profile Photo Cynthia Alexander, on Google