Read what some of our patients have to say about our staff and our office!
Very helpful, courteous, and thorough. I appreciate the caring staff. Very informative people
Randy Thieman, on Google
Everyone was very friendly and concerned for our hearing situation. Very informative. Very knowledgeable!
T Jean Pressler, on Google
Next Generation hearing was the best in service when I needed new hearing aids very knowledgeable people and good products. I love my hearing aids did not really know how much I was missing out on
Everett Boggs, on Google
The woman at the desk was very helpful and efficiently took care of my problem. I am back in business! Sorry I don’t remember her name even though she did introduce herself to me. Answered all my questions.
Dave Rieman, on Google
Recently purchased hearing aids with GenX. Left ear fit perfectly but my ear canal in right ear is smaller and the end and tip didn’t fit properly and hurt so bad I couldn’t tolerate it. But Steven and John continued to work with me and fitted a smaller end and...
Betty Taylor, on Google
Friendly, efficient and knowledgeable. Most importantly staff knew and assisted with Insurance filing and I purchased what I need, no attempt to “upsell” to more than I need. Excellent experience all round!
John David Martino, on Google
The technician was very professional, courteous and thorough. When it turned out my hearing was fine he made no attempt to sell me anything I didn't need. Very upfront and honest.
Jim Cook, on Google
My experience with Next Generation Hearing Care has been awesome. Ted is very knowledgeable and understanding your needs. Visits are great you get right in and out under 10 minutes. I highly recommend them
Linda Goforth, on Google
From beginning to end the staff were totally awesome friendly and professional. The Dr took the time to fully explain the results of my hearing test. I would highly recommend to anyone who’s having issues with their hearing.
Kimberly Larkin, on Google
Nice clean office. The whole experience seemed a little rushed- no brochures or literature provided giving details about the particular hearing aid I need. I did know my insurance covered only two of the one brand I’m allowed. Just could have used more discussion about the entire process to expect....
Ann Bryant, on Google
Been coming here for my hearing aid needs for 20+ yrs
Patty Reynolds, on Google
I had an excellent experience there dealing with my glasses.
Walter Evans, on Google
Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.
KMoore 80, on Google
Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!
Mark Brefeld, on Google
I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤
Tami, on Google
I recently purchased my second pair of hearing aides at Next Generation. My natural hearing in each ear had worsened substantially since my first purchase about 4 years ago. I also wanted to purchase new ones with Bluetooth capability to help with telephone conversations. Mike and Heather were/are great to...
Bob Singer, on Google
I wanted to make a change in my heading aids, looking for the latest technology and a design better suited for my needs. They were helpful in every way.
Douglas Perry, on Google
The Audiologist was fantastic! The receptionist was very sweet and professional. I had a great experience there and would recommend to anyone!
oneida rose, on Google
The staff is very caring and genuinely concerned. I had other issues going on and they tried every avenue to get me into an ENT that day. I highly recommend this facility.
Ryon Mckuhn, on Google
Everyone was very nice. We both really liked Heather. She got my husband set up with his hearing aides, and done a great job explaining all about how they work and answered questions before we even asked. I would recommend this place to anyone needing hearing aides or just needing...
Teresa Kratzman, on Google
What a great pleasure it was today the atmosphere was great the receptionist was very nice. The lady that did the testing and clean my hearing aids was wonderful. It's was a good experience. Will be back.
Betty Kullgren, on Google
Excellent help for my continued decline in the ability to hear clearly! Dr. Brusman is a professional with all the tools necessary to assess my hearing loss and equip me with the very best and newest technology in hearing Aids! Always a “5 Star” experience when I visit for my...
Marci Boyd, on Google
The Audiologist is very kind and helpful! She is also very knowledgeable and has always answered all of my questions regarding my hearing and the devices I purchased. I had some challenges with fitting one of my hearing devices and she has found great solutions for my situation!
Christina DiGiovanni, on Google
Everyone was courteous and helpful. My appointment started on time and Dr. Audrey was very professional and knowledgeable when advising me about my hearing aids. I highly recommend the office in Blue Ash to anyone.
John Meyer, on Google
The Dr. that checks your hearing aids is very nice. She is very knowledgeable about the hearing aids. She even programmed my phone so that it would ring in my hearing aids. I recommend Help U Hear to anyone that needs hearing aids.
Bev Mallott, on Google