Personal Audio

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 1224 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very helpful, courteous, and thorough. I appreciate the caring staff. Very informative people

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Randy Thieman, on Google

Next Generation hearing was the best in service when I needed new hearing aids very knowledgeable people and good products. I love my hearing aids did not really know how much I was missing out on

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Everett Boggs, on Google

The woman at the desk was very helpful and efficiently took care of my problem. I am back in business! Sorry I don’t remember her name even though she did introduce herself to me. Answered all my questions.

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Dave Rieman, on Google

Very,very friendly, knowledgeable, I feel my hearing is in great hands

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Michelle Day, on Google

Recently purchased hearing aids with GenX. Left ear fit perfectly but my ear canal in right ear is smaller and the end and tip didn’t fit properly and hurt so bad I couldn’t tolerate it. But Steven and John continued to work with me and fitted a smaller end and...

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Betty Taylor, on Google

Friendly, efficient and knowledgeable. Most importantly staff knew and assisted with Insurance filing and I purchased what I need, no attempt to “upsell” to more than I need. Excellent experience all round!

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John David Martino, on Google

Nice clean office. The whole experience seemed a little rushed- no brochures or literature provided giving details about the particular hearing aid I need. I did know my insurance covered only two of the one brand I’m allowed. Just could have used more discussion about the entire process to expect....

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Ann Bryant, on Google

From beginning to end the staff were totally awesome friendly and professional. The Dr took the time to fully explain the results of my hearing test. I would highly recommend to anyone who’s having issues with their hearing.

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Kimberly Larkin, on Google

My experience with Next Generation Hearing Care has been awesome. Ted is very knowledgeable and understanding your needs. Visits are great you get right in and out under 10 minutes. I highly recommend them

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Linda Goforth, on Google

Everything was great except my first appointment. I was in the car driving and couldn't locate the office. I called and the receptionist kept insisting it was next to Wendy's and was a brown brick building. I told her I didn't see it and I started to ask more questions...

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Barbara Montague, on Google

I had an excellent experience there dealing with my glasses.

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Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

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KMoore 80, on Google

Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!

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Mark Brefeld, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

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Tami, on Google

I had a very pleasant experience at Help You Hear in Covington, KY with Beth Hummeldorf. She explained things to me so I had a better understanding of how to care for my hearing aids. She even took the time to explain things to my 6 year old granddaughter and...

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Debbie McQueen, on Google

Very nice place. Very clean. The staff was knowledgeable and friendly & helpful.

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Donna Naville, on Google

Very nice staff, explained process and results in layman's terms so you could understand.

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Linda Wehner, on Google

Everyone was very nice. We both really liked Heather. She got my husband set up with his hearing aides, and done a great job explaining all about how they work and answered questions before we even asked. I would recommend this place to anyone needing hearing aides or just needing...

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Teresa Kratzman, on Google

The staff is very caring and genuinely concerned. I had other issues going on and they tried every avenue to get me into an ENT that day. I highly recommend this facility.

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Ryon Mckuhn, on Google

Very friendly and helpful staff. I am grateful for your services and support.

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Don Goodman, on Google

We liked Help You Hear. The lady in the office was very nice and the Dr. Was professional and knowledgeable and friendly. My husband hasn’t had the hearing sides long enough to make an assessment on them but we are hoping they work for him. As far as that office...

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Bobbie Staggs, on Google

Excellent help for my continued decline in the ability to hear clearly! Dr. Brusman is a professional with all the tools necessary to assess my hearing loss and equip me with the very best and newest technology in hearing Aids! Always a “5 Star” experience when I visit for my...

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Marci Boyd, on Google

The Audiologist is very kind and helpful! She is also very knowledgeable and has always answered all of my questions regarding my hearing and the devices I purchased. I had some challenges with fitting one of my hearing devices and she has found great solutions for my situation!

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Christina DiGiovanni, on Google

Everyone was courteous and helpful. My appointment started on time and Dr. Audrey was very professional and knowledgeable when advising me about my hearing aids. I highly recommend the office in Blue Ash to anyone.

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John Meyer, on Google

The Dr. that checks your hearing aids is very nice. She is very knowledgeable about the hearing aids. She even programmed my phone so that it would ring in my hearing aids. I recommend Help U Hear to anyone that needs hearing aids.

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Bev Mallott, on Google