Patient Reviews

Very helpful, courteous, and thorough. I appreciate the caring staff. Very informative people

Randy Thieman, on Google

Everyone was very friendly and concerned for our hearing situation. Very informative. Very knowledgeable!

T Jean Pressler, on Google

Next Generation hearing was the best in service when I needed new hearing aids very knowledgeable people and good products. I love my hearing aids did not really know how much I was missing out on

Everett Boggs, on Google

The woman at the desk was very helpful and efficiently took care of my problem. I am back in business! Sorry I don’t remember her name even though she did introduce herself to me. Answered all my questions.

Dave Rieman, on Google

Recently purchased hearing aids with GenX. Left ear fit perfectly but my ear canal in right ear is smaller and the end and tip didn’t fit properly and hurt so bad I couldn’t tolerate it. But Steven and John continued to work with me and fitted a smaller end and tip so I can wear the aid without any pain. I do like the apps and like the ability to use aids with my iPhone. I can set for various noise levels and conditions from my phone. The service I received was excellent.

Betty Taylor, on Google

Friendly, efficient and knowledgeable. Most importantly staff knew and assisted with Insurance filing and I purchased what I need, no attempt to “upsell” to more than I need. Excellent experience all round!

John David Martino, on Google

The technician was very professional, courteous and thorough. When it turned out my hearing was fine he made no attempt to sell me anything I didn't need. Very upfront and honest.

Jim Cook, on Google

My experience with Next Generation Hearing Care has been awesome. Ted is very knowledgeable and understanding your needs. Visits are great you get right in and out under 10 minutes. I highly recommend them

Linda Goforth, on Google

From beginning to end the staff were totally awesome friendly and professional. The Dr took the time to fully explain the results of my hearing test. I would highly recommend to anyone who’s having issues with their hearing.

Kimberly Larkin, on Google

Nice clean office. The whole experience seemed a little rushed- no brochures or literature provided giving details about the particular hearing aid I need. I did know my insurance covered only two of the one brand I’m allowed. Just could have used more discussion about the entire process to expect. Staff was very friendly.

Ann Bryant, on Google

Been coming here for my hearing aid needs for 20+ yrs

Patty Reynolds, on Google

I had an excellent experience there dealing with my glasses.

Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

KMoore 80, on Google

Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!

Mark Brefeld, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

Tami, on Google

I recently purchased my second pair of hearing aides at Next Generation. My natural hearing in each ear had worsened substantially since my first purchase about 4 years ago. I also wanted to purchase new ones with Bluetooth capability to help with telephone conversations. Mike and Heather were/are great to work with. I highly recommend this place of business ! I had a cleaning & checkup today(8-9-2023). I asked a couple of questions and Heather gladly gave me informative response. I like this place !

Bob Singer, on Google

I wanted to make a change in my heading aids, looking for the latest technology and a design better suited for my needs. They were helpful in every way.

Douglas Perry, on Google

The Audiologist was fantastic! The receptionist was very sweet and professional. I had a great experience there and would recommend to anyone!

oneida rose, on Google

The staff is very caring and genuinely concerned. I had other issues going on and they tried every avenue to get me into an ENT that day. I highly recommend this facility.

Ryon Mckuhn, on Google

Everyone was very nice. We both really liked Heather. She got my husband set up with his hearing aides, and done a great job explaining all about how they work and answered questions before we even asked. I would recommend this place to anyone needing hearing aides or just needing their ears checked.

Teresa Kratzman, on Google

What a great pleasure it was today the atmosphere was great the receptionist was very nice. The lady that did the testing and clean my hearing aids was wonderful. It's was a good experience. Will be back.

Betty Kullgren, on Google

Excellent help for my continued decline in the ability to hear clearly! Dr. Brusman is a professional with all the tools necessary to assess my hearing loss and equip me with the very best and newest technology in hearing Aids! Always a “5 Star” experience when I visit for my annual hearing exam!⭐️⭐️⭐️⭐️⭐️

Marci Boyd, on Google

The Audiologist is very kind and helpful! She is also very knowledgeable and has always answered all of my questions regarding my hearing and the devices I purchased. I had some challenges with fitting one of my hearing devices and she has found great solutions for my situation!

Christina DiGiovanni, on Google

Everyone was courteous and helpful. My appointment started on time and Dr. Audrey was very professional and knowledgeable when advising me about my hearing aids. I highly recommend the office in Blue Ash to anyone.

John Meyer, on Google

The Dr. that checks your hearing aids is very nice. She is very knowledgeable about the hearing aids. She even programmed my phone so that it would ring in my hearing aids. I recommend Help U Hear to anyone that needs hearing aids.

Bev Mallott, on Google

They are very friendly and courteous. They make you feel like you are very important and they take the time needed with you. They never rush you out for another appointment, they make you feel you are important to them. I would recommend them to family members and friends if anyone needs Hearing Aides highly recommend this company.

Sue Perry, on Google

People are extremely nice here. Quickly seen & processed. More info could be given to customers on what exactly is covered & not as well as showing the differences for best option for them.

Just Meee, on Google

They are very friendly professional and very helpful,They don’t rush you in an out, they take time with you to where you feel comfortable with your hearing aids, I would recommend them to everybody

Bonnie Gagne, on Google

My experience is always positive. Everyone is always friendly & positive. When I have a problem, they work to solve it.

helen heideman, on Google

Jeanetta was EXTREMELY ORGANIZED and prompt and met my needs within 20 minutes. It was one of the best office visits to any provider I have never been too!

Sapphire 9, on Google

Is fast friendly Courteous Acommodating... All the boxes are checked on the positive side of Great Customer service. While I do not have a complaint about it I do wish the office was open more than 2 days a week Both as a convenience to the customer and Provide a little relief To the good folks that work them offices

George Knight, on Google

I had no idea how big of a hearing loss I had. Everyone was very nice and very informative. I am so grateful for their help. The world has opened up for me!

Carrie Davies, on Google

Had a very nice appointment explaining to me the features of an updated hearing aid and how these would help me. I am currently on a 5 day take home trial with the latest technology.

Kent Molen, on Google

Got fitted for hearing on Wed. Received a phone call Thur. hearing aids were in. Picked hearing aids up the next Mon., great service and the audiologist is very helpful and knowledgeable. Received one of the top of the line hearing aids on the market. I would recommend this business to anyone who needs hearing aids.

Harland Nuckols, on Google

Staff was very nice and professional My questions and concerns were all gone over I definitely would recommend ur services

Tom Webb, on Google

Excellent care very hospitable was very helpful in helping me go and get new hearing aids and trying to resolve an issue I had with my old hearing aids thank you very much for your service

Dennis Taylor, on Google

It is a very nice place. The staff is very nice and they have coffee. Most places don't like my new dentist office. I miss my old dentist but he retired had been going to him since I was very little. I love my hearing aids that I have gotten on May 8, 2023.

Juanita Pennington, on Google

Saw Sherri and Barbara at Help You Hear in Connersville, Indiana. They have been great help. The company I was dealing with in Eaton, Ohio closed their doors. They stepped up and helped me get a replacement when my hearing aid broke. Thank you so very much for all your help and hard work.

Mary Annette Zimmerman, on Google

My experience at Help U Hear started out bad but it was all my fault. The Dr was sick and they had tried calling and sending me emails but i didn't get them because my phone had quit working and i don't check my emails like I should. Otherwise, the experience was great and I will soon be able to hear correctly again. The staff was very nice and the office was clean and they have coffee too. Oh yeah, when I came for the appointment and the Dr wasn't there, the receptionist, [assistant], lady at the desk gave me the money to cover gas even though it was my fault. Very nice of them and it came in very handy because I was broke. I get my new hearing aids next week sometime and I can't wait to hear the sweet sound of bristling paper again. THANK YOU Help U Hear. I really appreciate it. HUH??

Robert “Bob” Jenkins, on Google

I used Help-U-Hear today, and was very pleased with the service I received. (I found out they had recently purchased the company I had originally gone to and purchased my hearing aides. The called them to send my records, as they hadn't received them yet!) My hearing aides were recalibrated and cleaned, along with making a note to update my records when they are received at this office!

Marti Fields, on Google

My visit to Help U Hear was a pleasant experience, including coffee in the waiting area. The staff were friendly and helpful in explaining the process.

Gloria Bowling, on Google

I had an absolutely wonderful experience while getting a hearing evaluation today. Heather was the one who did my test, and she was super informative, funny and so kind! The atmosphere was very welcoming and I’ll be going here from now on! They offer many services and I’m glad I can have someone who cares so much about my hearing and well being.

Simon Robertson, on Google

I'd recommend HELP U HEAR to anyone needing to check out their hearing. Heather is the Best! She knows what she's doing.I never felt under any pressure to buy anything I didn't need. The receptionist Lora was very nice to talk to when I called. So if you need hearing aids don't look anywhere else these ladies can help you.

KERMIT CROUSE, on Google

I needed a repair done and experience very fast results and very friendly service. I would highly recommend this place

Jerry Runyon, on Google

Kim took the time to work with me and helped me understand different aspects of my hearing aids. She was kind and very helpful to me.

Judy, on Google

Super friendly, great to work with. So happy I gave them a try

Shirley Meyer, on Google

Very helpful and friendly kim goes out of her way to help me

Marcella Swimm, on Google

Karen and Jessica were awesome, took care if what I'm looking for and definitely went out of their way to help me try to hear ..I suggest these ladies.they are great and patient and suggest all options

Dennis Regan, on Google

Wonderful and educated staff! They made my little guy feel at ease the entire process. Highly recommend Help U Hear!

Maggie Smith, on Google

Beautiful buildings in inside. People were so kind & considerate. Courtney was the best to us. Helpful, compassionate to our needs & so sweet. Going back again next week. Got another pair for me in a little to purchase ‼️👏💫⭐️⭐️⭐️⭐️⭐️

Becky Bayes, on Google

I had a very pleasant experience with Courtney today. She put me at ease and answered my questions sufficiently. I look forward to receiving the hearing aids to learn if they will allow me to participate in conversations and church services.

Annora Null, on Google

The staff were extremely knowledgeable and helpful. They streamlined the insurance process to the point that I didn't have to do anything. I would definitely recommend them to anyone with any sort of hearing deficiency.

Anthony Schoeffel, on Google

The receptionist is always so professional and helpful. She is very conscientious about validating what my insurance covers. She let me know the changes for this year’s benefits. Courtney is very helpful as well. Both have a wonderful disposition. Customer service is by far better than the majority of companies now. Thanks ladies!!

Beth Donna, on Google

First and foremost, the staff is amazing!! And a ton of help during my exam with my 4 year old with me. Completely professional and understood exactly what needed. When it was my appointment there was no wait. And the technology is amazing, these aids are so comfortable, and I don’t want to take them out. It’s been a blessing to be able to hear clearly and decipher what I’m hearing. Thank you so much, it feels like a life changer. Highly recommend! ❤️

Pitbull’s Paradise, on Google

It went very well. I thought she did a really good job of assessing my hearing. She took time to explain things to me. I will recommend this place to my family and friends.

Jack Woods, on Google

The ladies at Help U Hear were amazing. I made an appointment for my Dad with Laura via email. The level of customer service was outstanding. They treated my Dad with compassion and humor and both had extemely pleasant dispositions. There was no pressure to buy at all. They conducted a hearing test at no charge and showed us the results. It proved what we already knew, that he was in need of hearing aids. We walked out with a mid range set and he is extremely pleased with them. I wish I had made the appointment sooner!

DiAnna Kinser, on Google

Absolutely a great office and staff. Very nice, professional, and helpful. The only problem I had was that I found out that AETNA MEDICARE ADVANTAGE !!!SUCKS!!! big time. Don’t ever get that insurance because they are very deceptive!!! Not at all the office’s fault. I would definitely go to them again.

KATHY PARTIN-JEWELL, on Google

I’ve waited a few days to write this review, to gather my thoughts and hopefully offer something helpful. First, Terry is very competent. She tests and quickly understands a patient’s hearing needs. She explains those needs. Help U Hear carries a great line of hearing aid products and they are on hand. For years I bought hearing aids …. pricey and cheapos…. My Help U Hear experience has been by far the best of any. There was no pressure. The free follow-up schedule was a happy bonus. And when I needed help the following day, when I was struggling a bit, they stayed with me until I could do it! And the biggest bonus…. When I went outside the first morning…. the trees in our wooded neighborhood were full of returning birds and they were singing their heads off. I just stood and listened, for the first time in many years.

bbrock100, on Google

Always treated in a very professional and courteous manner. Cannot give enough accolades for David and his staff at Hel U Hear. Would recommend this business to family and friends

Ron Hamilton, on Google

I was immediately made to feel unafraid and felt very encouraged. The process was fast and efficient. I have had my new hearing aides for less than 24 hours but I already feel comfortable and competent with what I have learned so far.

Susan Savastuk, on Google

They are wonderful people who work really hard to get you what you need. Also have an awesome payment plan for if your insurance doesn’t cover. Please try them out!

Janet Thompson, on Google

I completely excited about my new hear aids. They took their time with me and explained every detail. Totally will recommend them everyone! Thank you so much life is so much better already.

Natalie VanDeventer, on Google

Great bunch of people that care deeply about getting you the right product for your needs. Just got these last week and they work and fit perfectly.

Dean Puckett, on Google