Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 187 reviews on Google.

Read what some of our patients have to say about our staff and our office!

audry was wonderful. she took her time and did everything she could to help fix my problem even taking part of her lunch hour. shes great!

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bill wilson, on Google

There was a new audiologist at this site,but she was well aware of information on my chart from the previous provider. She was very professional and pleasant as well. She was knowledgeable about ways to help with the questions I raised about my hearing devices. I would recommend this facility and this Dr. My second appt. With this Dr. Was equally very good. She knows her profession. Another visit to this pleasant office today. She fixed a problem with an adjustment to the devices. I am pleased with this service.

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Margaret Conradi, on Google

Great place to get a hearing exam. Easy to get an appointment and everything was on time. Everyone was very pleasant and thorough

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Don Weber, on Google

Every time I have needed assistance/advice concerning my hearing aids Audiologist Audrey Brusman has come through with flying colors. I highly recommend her.

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Steve North, on Google

Everything was done very professional!! Front Desk Receptionist greetings was very inviting when my mother añd I entered your Establishment! She ask for my name gave me necessary paperwork needed to fill out. Offer us coffee which my mother accepted graciously. The Audio Dr. ? Within 10 minutes to have me takes some tests needed also welcome my mom to come back where she could seat where I was (87 yrs) which I appreciate also. I will recommend this office to anyone!! Thank You!! 🙏🙏🌈🥰💙

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Cynthia Steagall, on Google

W I was visiting from out of state and needed service help. They took me right in and quickly solved the problem. Thank you very much.

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David Kirchoff, on Google

Great location, good experience, very kind, explained everything and helped make decisions for hearing aids. I will definitely recommend this company

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Onion cat, on Google

They were very good. They have nice staff and they help you and explain everything about your hearing aids really well. They couldn't have been nicer 😊

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Ann Bennitt, on Google

Appointment this morning was very helpful since I found that left aid was not working. It will be sent in to be reparied. Also Kim put an apt on my phone so I can adjust volumn in each ear. I thank her for great service

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Eldon Perry, on Google

Fast, friendly service. Excited for Mom's new hearing aid.

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Marcia Ball, on Google

Staff is always helpful. I have been a customer for years. Just upgraded to newer technology and Heather was very complete in doing the hearing test and matching me with the right equipment. Very satisfied with results.

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Doug Howard, on Google

This company bent over backwards to get me the correct hearing aids I cannot thank them enough I would highly recommend this company the staff is very friendly and it's so great to be able to hear again

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Belynda Grays, on Google

Highly recommend the staff found ways to meet my needs while listening to my concerns.

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Ron Horan, on Google

Very knowledgeable about product, and very helpful in explaining the best way to get the most out of the aids. Answered all questions I had, and helped with price concerns. Great people to work with!

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Randall Stevens, on Google

Very helpful and friendly. Would recommend them.

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Sharon Woodson, on Google

Amy Smith is a superb audiologist who gave me the most thorough and comprehensive exam that I have ever experienced. She took the time to answer my questions and explained what I’m experiencing with hearing loss. Don’t ever miss the opportunity to work with her!

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Steve Vetrano, on Google

The staff is very friendly and professional. Highly recommend going to this location!

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Rebekah Smith, on Google

Very nice lady , checked my hearing aids ,, an adjusted one for me , I'm happy .

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Steven Willmy, on Google

I was referred to Help-U-Hear by the person/company I originally bought my hearing aids from. I had no problem scheduling an appointment to get my hearing aids cleaned and a minor concern taken care of. Very nice and friendly people, that were more than helpful. I will use them again in the future, when needed.

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Marti Fields, on Google

Excellent and friendly service. Welcoming and clean office that easy to locate. Will certainly be returning there for future hearing needs. Thank you.

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Susan Callahan, on Google

Amy Smith tested my hearing. She was friendly, helpful, kind, warm, and thoroughly answered all my questions. I would happily go back to her at the Bedford office if I lived closer. The receptionist kindly offered me a bottle of water as I was leaving.

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Robert Schwartz, on Google

I was welcomed as soon as I walked in the door. Everyone was very friendly as well as professional. I didn't feel like a number. I was treated like a person and felt very comfortable. I would definitely recommend this office to anybody with hearing concerns.

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Vickie Eads, on Google

I was told what hearing aids that were available and how they differed in function After selecting what seemed to be the best hearing aids for me several tests were done to see how they performed. These tests were seeing if could hear someone speaking from an adjacent room. I was shown how to change settings and how they performed..I feel the technician made sure that I was provided with the correct hearing aids for my personal use.

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Larry Mack, on Google

I had an appointment today at 3:30 with help U hear. The practitioner was Terry Luttrell , she was very professional and did a tremendous job of showing me what my problem was. And she put a big smile on my face as I watched her work through my situation. If all of your practitioners are as good as she is all will go well With your company. Looking forward to seeing her again in three months.

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Millard Jones, on Google

Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!

P.S. I would go on and praise them more but I ran out of space.


I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.

John C.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.

Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.

The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.

Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!

No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.

Thank you Karen, Help you Hear and your support team.

Judy Robinson