Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 1879 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I am happy to say that is awesome I enjoy my visit

Reviewer Profile Photo Paul Richard, on Google

Always a pleasant experience

Reviewer Profile Photo Barbara, on Google

Great place. Every body is so freindly and knowlable. I highly recommend you go in and talk to them

Reviewer Profile Photo Janet Chambers, on Google

The ladies at Hep U Hear provide outstanding customer service. They listen and provide the necessary services. They are both very friendly and polite.

Reviewer Profile Photo Mary Bailey, on Google

Professional and friendly.

Reviewer Profile Photo Lee, on Google

A very knowledgeable and helpful group. Help me with all my needs

Reviewer Profile Photo Doris Rowland, on Google

Thought I was going to have to send my hearing aids back to the manufacturer. Megan fixed them in 20 minutes.

Reviewer Profile Photo Thomas Souders, on Google

Wonderful Experience from beginning to end. Great people to work with!

Reviewer Profile Photo Peggy Roll, on Google

Very friendly and helpful!

Reviewer Profile Photo Kim Niewedde, on Google

Alisha was a great help. She took her time explaining everything. Very pleased with Help U Hear.

Reviewer Profile Photo Vickie Ulmer, on Google

They took care of my needs in a timely matter and were very kind .

Reviewer Profile Photo Marilyn Eckstein, on Google

The staff was courteous and the audiologist explained the results of hearing test very well and answered any question’s throughly

Reviewer Profile Photo Harvey Wolfe, on Google

Ted and Gabby are great!

Reviewer Profile Photo Bob Weldon, on Google

Ted Laughlin was very kind, proficient, and not pushy.

Reviewer Profile Photo Janet Albertson, on Google

The entire process was coordinated and efficient. Information was clear and concise. Very Professional.

Reviewer Profile Photo Nancy Lewis, on Google

Great customer service and confidence in Ted's knowledge.

Reviewer Profile Photo Mary Muench, on Google

Very professional and timely service.

Reviewer Profile Photo Patty Ulrich, on Google

Professional welcoming place to visit.

Reviewer Profile Photo Steve Boden, on Google

Wonderful service, very happy with my hearing aides.

Reviewer Profile Photo Carol Storch, on Google

Always great service and listens to my concerns

Reviewer Profile Photo Bridget Magee, on Google

Service and staff were friendly and very knowledgeable. Would definitely recommend.

Reviewer Profile Photo Kathy Miller, on Google

I had a good experience at Help U Hear . Both the Receptionist and Dr. were helpful! Can't wait to get my new hearing aids!

Reviewer Profile Photo Donna Jenkins, on Google

Very nice ladies working in the office . was easily able to change my rubber piece to fit and have them cleaned. Also parking provided

Reviewer Profile Photo CMS SJSS, on Google

Great as always

Reviewer Profile Photo Michael McBee, on Google

The two ladies that ran this place were a pleasure to do business with they were very cordial and very sweet and very helpful. audiologist have afterreading my chart and advised me of the cost above my insurance, which I was unable to afford. She said let me look at your old hearing aids which I had with me. She said they look like they need cleaning she did she did I am now, listening to television at a 10 or 11 before I was at 20 to 22. The old hearing aids are working fine and I appreciate the time that they spent with me. They only reason I would not give them a five stars is they location and the parking?

Reviewer Profile Photo Cliff Roeder, on Google

Great business very friendly

Reviewer Profile Photo dvdpornman2009, on Google

Takes their time with me. Want to know if I am having any problems. They generally care about my hearing experience

Reviewer Profile Photo Joe Anderson, on Google

I found myself in a caring friendly and professional atmosphere I was comfortable throughout my visit

Reviewer Profile Photo Tom Fisk, on Google

I loved the receptionist she was friendly and helpful the doctor was wonderful.

Reviewer Profile Photo Bonnie Canfield, on Google

The service is always great. The staff is always wonderful polite greet you with a smile. I wish all businesses out there was like this one thank you Ed Feinauer.

Reviewer Profile Photo Edward Feinauer, on Google

prompt, friendly, professional service.....highly recommend help u hear

Reviewer Profile Photo dan, on Google

Great staff helpful kind and thorough. They explained all my options and insurance coverage. I was very happy with my experience and will send any friends or family to this location!

Reviewer Profile Photo Chasta Slusser, on Google

The place was easy to find, and parking right on the street… the convenience of it was nice :) I found out before they didn’t expect me to buy hearing aides from them due to my insurance but they happily gave me a hearing test anyway… both ladies were very nice and even offered up what to do to help me get hearing aides somewhere else…made my visit a pleasant experience. Thank you 😊

Reviewer Profile Photo Stacy Whaley, on Google

She was very caring, knowledgeable. thank you .

Reviewer Profile Photo Virginia Niesse, on Google

They always fit me in and the doctor is on time, friendly and professional

Reviewer Profile Photo greg thomes, on Google

Dr. Lorelei Schmidt and the staff were so kind, patient, and informative. I love ❤️ how they treat you as the most important person in the room, and no question was wrong. Thank you so much!

Reviewer Profile Photo Christy Gladstein, on Google

Heather cleaned my hearing aids and sinxed my app on new phone to my hearing aids.

Reviewer Profile Photo L Ash, on Google

Very good experience, helpful, pleasant and courteous.

Reviewer Profile Photo Sherry Elaine, on Google

Very nice people clean place so far so good now it takes about 3-4weeks to get the insureance papers to get worked out,&then should have some hearing aids by then🙌

Reviewer Profile Photo Alice Wyatt, on Google

They were very friendly and I had a very thorough examination. I would highly recommend HelpUHear. They are interested in helping you hear better, not just fitting you with a hearing aid.

Reviewer Profile Photo Shirley Kneir, on Google

Very welcoming and friendly. They got us an appointment very quickly.

Reviewer Profile Photo Rebecka McIver, on Google

Competent, friendly, accommodating. Would recommend

Reviewer Profile Photo Jim Linda Wenning, on Google

They are so caring and go out of their way to explain everything. Office staff knowledgeable about insurance. Can't say enough about Dr. Lori. She is so knowledgeable and through. Would recommend to everyone !

Reviewer Profile Photo Lynn Horine, on Google

We’ve always been very pleased with the staff in your aMadison, Indiana facility. Dealing with these customers that cannot hear and understand, is always, always handled with care. Your staff readily smiles, listens and proceeds to see if they can handle the need locally first. They are the very best! Efficient, knowledgeable, sympathetic, and completely kind .

Reviewer Profile Photo Mary Frances Mefford, on Google

Great service, nice people that are always helpful.

Reviewer Profile Photo Brian Campbell, on Google

Help U Hear is awesome! They take great care in assessing your hearing needs. They don’t push you to get hearing aids, and also support you when you do need them. The time and attention they give each person is top notch! Give them a call!

Reviewer Profile Photo Elizabeth Booso, on Google

Outstanding customer service and very knowledgeable.

Reviewer Profile Photo Karen Luckie, on Google

Always friendly and efficient as well as on time with appointments. The audiologist was thorough and fixed my hearing aid issue there in the office.

Reviewer Profile Photo Doug Hughes, on Google

Good location, good service, friendly staff

Reviewer Profile Photo russ wade (Suede), on Google

Friendly staff and excellent service. Was easy to understand the process of everything.

Reviewer Profile Photo Jesse Byrd, on Google

The staff here are very friendly and knowledgeable. My wife and I will be returning for our yearly hearing checks. My wife got here hearing aids hear and has been very pleased with them.

Reviewer Profile Photo Mike Fagundes, on Google

Love the staff!! Lisa, Audrey, and Alex are great!!

Reviewer Profile Photo Alfred Mancini, on Google

Great people and very helpful

Reviewer Profile Photo Donna Hinkle, on Google

Thank you for your help it’s was very helpful for me

Reviewer Profile Photo Ahmad Aburumman, on Google

The staff is very knowledgeable and patient...they answered all my questions. Lisa, the receptionist, is the greatest and very helpful. Great place and they take good care of you.

Reviewer Profile Photo Cathy Pelz, on Google

It’s always very pleasant everyone is always very nice and friendly.

Reviewer Profile Photo Albert Stone, on Google

Very friendly, on time with appointments, very knowledgeable and helpful on hearing aid selection. 👍

Reviewer Profile Photo C Bartholomew, on Google

Very friendly staff, both sides of office. Very patient and accommodating to assure a good fit with hearing aid in ear. Would highly recommend.

Reviewer Profile Photo Dennis Scherer, on Google

Since I've been introduced to my new family at help you hear I've been welcome with open arms did you hear me

Reviewer Profile Photo Coy Trollinger, on Google

I felt so comfortable and relaxed and was treated with the utmost respect. I will be a returning patient.

Reviewer Profile Photo Anthony Walker, on Google

It always very professional and friendly.

Reviewer Profile Photo Kevin Eckstein, on Google

The ladies at HelpUHear are ALWAYS wonderfully helpful!

Reviewer Profile Photo joe mock, on Google

Both audiologist and receptionist very friendly. Audiologist very patient and helpful with demonstrating how to clean and fit hearing aids. I was in and out in 10 minutes

Reviewer Profile Photo Duff Moser, on Google

Very helpful, knowledgeable and kind !

Reviewer Profile Photo Pamela Karaus, on Google

Nakita helped remove the speaker receive cover protectors from my ears that got stuck ! She was awesome !! Very good st what dhe doesand very professional and Kind. !!!

Reviewer Profile Photo Joe Cox, on Google

Very nice, friendly & efficient office. Nikita was knowledgable & very helpful.

Reviewer Profile Photo Becky Knecht, on Google

Very good experience and Kim did an awesome job!

Reviewer Profile Photo Michael London, on Google

Very good place, very friendly and knowledgeable

Reviewer Profile Photo Marcia, on Google

Friendly staff was there to give assistance and she also assisted me with getting a phone for people like me that can’t hear very well, I was very grateful. Thank you.

Reviewer Profile Photo Richard Hancher, on Google

Great place to get help with hearing.

Reviewer Profile Photo Wayne Schultz, on Google

Very friendly and willing to work with you until it’s right

Reviewer Profile Photo Julie Jenkins, on Google

Everyone was very pleasant and professional and most willing to guide me through the process. Unlike the first place I contacted they accepted my insurance with no problems.

Reviewer Profile Photo Ron Pennington, on Google

Great service. Highly recommend anyone who needs hearing aids to visit Help U Hear!

Reviewer Profile Photo Bernie Tidd, on Google

Everyone one from the young lady taking my information and helping me understand some questions to the Dr meeting with me showing me my options of hearing aids to doing the the hearing test were awesome and very nice they made me feel like I wasnt alone that they understood and that was a great feeling that they had compassion and cared about me as a person and that's what makes me proud to do this review 😊

Reviewer Profile Photo Darren Cowins, on Google

Excellent job and very helpful

Reviewer Profile Photo Kendra Marksberry, on Google

Very nice and helpful staff, recommend this place to anyone

Reviewer Profile Photo Toni Grider, on Google

Friendly and professional staff!!!!

Reviewer Profile Photo lisa deaton, on Google

Sherry at the Connersville Plaza is always so helpful and pleasant to work with.

Reviewer Profile Photo Brenda Jones, on Google

A good place to go get hearing aids. Friendly people that works there too.

Reviewer Profile Photo Mama Stanton, on Google

My experience with my hearing aids has been very expertly handled by the staff. Anytime I need any help or additional support they are always helpful.

Reviewer Profile Photo Gloria Clark, on Google

Very efficient friendly service .The staff always solves all my problems

Reviewer Profile Photo Barbara Lefter, on Google

Wonderful experience.

Reviewer Profile Photo Vicki Corder, on Google

The lady who helped me was very kind. I appreciated her recommendations and look forward to my follow up appointment.

Reviewer Profile Photo Carolyn Inman, on Google

Really friendly and caring

Reviewer Profile Photo Dallas Gray, on Google

The reception lady was very nice and very kind and helpful. The doctor was very well. Respectable helped answer any questions that I had I would recommend you all to anybody that can go to you.

Reviewer Profile Photo Audry Day, on Google

Very nice experience. Great service.

Reviewer Profile Photo david Raham, on Google

Felt comfortable they were very professional I would recommend their services to other

Reviewer Profile Photo Yo Lo, on Google

Everyone was very nice and helpful!

Reviewer Profile Photo Janice Wade, on Google

This is the second time I have purchased hearing aids from this company. I am 100% satisfied with the quality of product, professionalism of staff, appearance of office! They are top notch staff to work with!! Kudos to Lura and Heather!!!

Reviewer Profile Photo P Mc, on Google

Outstanding customer service...from the initial appointment through the entire process and beyond!!! Knowledgeable, Professional and Understanding!!!! If you have hearing difficulties this is the place to go.

Reviewer Profile Photo Tony Fritch, on Google

Very friendly staff! Would highly recommend them.

Reviewer Profile Photo Gina Robbins, on Google

Very helpful with taking care of my herring aid problem. The staff is friendly. They also cleaned my wife's herring aids also.

Reviewer Profile Photo Bill Menchhofer, on Google

Amy was amazing and made my mom feel comfortable with both the exam and the fitting process.

Reviewer Profile Photo am bonta, on Google

I've had nothing but excellent assistance with the ladies from help U Hear here in Greensburg. I hear so much better now and it's not the constant huh huh anymore I love my hearing aids. Thank you ladies very much😊

Reviewer Profile Photo Tamara Ward, on Google

Great service. Really take good care of me .

Reviewer Profile Photo Larry Thomas, on Google

Very friendly and knowledgeable.

Reviewer Profile Photo Jean Riddle, on Google

Lora is great to help out with scheduling and Heather has been so good to help me since I am really very hard of hearing. God bless them both for all they do to take care of me! Pam Gerdowsky 🥰 Had a great check up today with testing and really appreciate Lora and Heather! God Bless them both. Pam Gerdowsky 7-17-2024

Reviewer Profile Photo Pam Gerdowsky, on Google

Great place to visit for all your hearing needs friendly people, and ready to help

Reviewer Profile Photo Arley Jones, on Google

Lora is always prompt, friendly and helpful.

Reviewer Profile Photo Donna Moorman, on Google

Excellent care! Kim was very thorough, professional &’knowledgeable. We feel very comfortable dealing with this company.

Reviewer Profile Photo Kathy Douglass, on Google

Very accommodating Very friendly. Profesional in all respects. 10 out of 10 in my opinion.

Reviewer Profile Photo Otis Bowers, on Google

This is the best of all I've been to very nice in pleasant people they help me every time I go

Reviewer Profile Photo James Gossar, on Google

The staff is always friendly and very helpful. I highly recommend this business

Reviewer Profile Photo Linda Morrow, on Google

Great

Reviewer Profile Photo scott face, on Google

I felt heard when I told Help us Hear about my concerns and feel like they are addressing my concerns. I did not feel pressured to buy anything.

Reviewer Profile Photo Mary Keith, on Google

Very professional and answers all ? I would recomend them to others

Reviewer Profile Photo Gordon, on Google

Excellent

Reviewer Profile Photo Rusty Jenkins, on Google

A wonderful place loved it.

Reviewer Profile Photo Amy Combs, on Google

It was fine

Reviewer Profile Photo Shirley Smallwood, on Google

Very helpful and encouraging.

Reviewer Profile Photo Barbara Martin, on Google

Very good service. I would recommend to all.

Reviewer Profile Photo William Coleman, on Google

Staff were very pleasant and extremely helpful while assisting with my mum’s hearing aid. She was very appreciative and had nothing but good things to say

Reviewer Profile Photo Chindo Mallum, on Google

Very professional. Explanation of the process was very clear.

Reviewer Profile Photo Mary Murphy, on Google

Very at ease. And simple to do

Reviewer Profile Photo John Gibson, on Google

Amy was very helpful and took time to ask questions and discuss my husband’s concerns. We would recommend help u hear as a helpful resource.

Reviewer Profile Photo Kathryn Elson, on Google

Always a great experience here

Reviewer Profile Photo Josh Riley, on Google

Everyone was so great and helpful! They listened to my concerns and answered all the questions I had.

Reviewer Profile Photo Ashlyn Chinn, on Google

Courtney is very knowledgeable and helped me out today by reconnecting my Audible app to my aids. Courtney is extremely personable and puts me at ease.

Reviewer Profile Photo Sheridan Swan, on Google

Friendly, quick, thourough

Reviewer Profile Photo Tim Clark, on Google

I’ll know better after geing fitted for earing aids . So far everyone is friendly and professional . .

Reviewer Profile Photo Joanne Cerny, on Google

Professional staff, felt like I was being cared for. Didn't feel right for not having to pay for their time.

Reviewer Profile Photo jason greer, on Google

Service was fast and the staff is really friendly

Reviewer Profile Photo Deanna Stowe, on Google

Very nice and understanding. They made me feel welcomed and heard. Thank you again!!

Reviewer Profile Photo Brooke Hill-Evans, on Google

They kick ass

Reviewer Profile Photo Michael Daulton, on Google

Very sweet very friendly they take good care they do what ever if take tofit your ears very patent would recommend very highly

Reviewer Profile Photo Annette mcpike, on Google

Very attentive to my needs, courteous, and responsive. Very helpful!

Reviewer Profile Photo Frank Graskewitz, on Google

Both the woman that worked there was great

Reviewer Profile Photo Teresa Schultz, on Google

Always the best from front desk to the cleanings and exams. Wonderful staff. Recommended!

Reviewer Profile Photo Michelle Floyd, on Google

Always friendly,helpful ,prompt. Overall great environment and staff.

Reviewer Profile Photo Just Flynn, on Google

Nope None

Reviewer Profile Photo Taylor Rodman, on Google

Terry Luttrell came right out and helped me with my hearing aids. Did a great job.

Reviewer Profile Photo Dulcie Wade, on Google

The staff went above and beyond to help me when my insurance wouldn’t cover hearing aids

Reviewer Profile Photo Derrick & Tiffanie Pickett, on Google

Very friendly place and very informative about my hearing needs. I highly recommend them if you need help with hearing issues.

Reviewer Profile Photo estol smith, on Google

Good experience. Quick and efficient! Friendly staff.

Reviewer Profile Photo Dana Bristoe, on Google

I have been going to Help You Hear for a few years now and have always had a very positive experience rather it be getting my hearing checked or questions about my devices. I just stopped in to get more batteries for my hearing aids and the staff is always polite and professional.

Reviewer Profile Photo Robert, on Google

My experience with Help U Hear couldn’t be better. Sarah has been attentive and understanding no matter what I need help with, even if she had already explained something once or twice before. When I had a difficulty needing prompt attention, I got it. I had a hearing evaluation done else where but when I did a price check, the cost for the same hearing aids was considerably lower at Help U Hear and he service is excellent.

Reviewer Profile Photo Kate Lenkowsky, on Google

Very good company to do business with they take their time and very informative. Works well with the insurance companies. A+

Reviewer Profile Photo Steven Toth, on Google

Dr. & staff very friendly and helpful.

Reviewer Profile Photo Doug & Kelly Graham, on Google

They did a great job with my right ear problem, it has greatly helped

Reviewer Profile Photo Steve Sparks, on Google

Very friendly, helpful, and professional.

Reviewer Profile Photo Kristine Campbell, on Google

They get u in and out right away and do a awesome job ;)

Reviewer Profile Photo Sylvia Meza, on Google

Been with them several years. They have good selection of devices.

Reviewer Profile Photo l e on welp, on Google

Always caring and courteous service. Appointments are always on time with no waiting. I would highly recommend Help-U-Hear.

Reviewer Profile Photo Kevin Bucy, on Google

Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!

P.S. I would go on and praise them more but I ran out of space.

Anonymous

I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.

John C.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.

Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.

The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.

Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!

No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.

Thank you Karen, Help you Hear and your support team.

Judy Robinson