Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 1224 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very helpful, courteous, and thorough. I appreciate the caring staff. Very informative people

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Randy Thieman, on Google

Next Generation hearing was the best in service when I needed new hearing aids very knowledgeable people and good products. I love my hearing aids did not really know how much I was missing out on

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Everett Boggs, on Google

The woman at the desk was very helpful and efficiently took care of my problem. I am back in business! Sorry I don’t remember her name even though she did introduce herself to me. Answered all my questions.

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Dave Rieman, on Google

Very,very friendly, knowledgeable, I feel my hearing is in great hands

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Michelle Day, on Google

Recently purchased hearing aids with GenX. Left ear fit perfectly but my ear canal in right ear is smaller and the end and tip didn’t fit properly and hurt so bad I couldn’t tolerate it. But Steven and John continued to work with me and fitted a smaller end and tip so I can wear the aid without any pain. I do like the apps and like the ability to use aids with my iPhone. I can set for various noise levels and conditions from my phone. The service I received was excellent.

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Betty Taylor, on Google

Friendly, efficient and knowledgeable. Most importantly staff knew and assisted with Insurance filing and I purchased what I need, no attempt to “upsell” to more than I need. Excellent experience all round!

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John David Martino, on Google

Nice clean office. The whole experience seemed a little rushed- no brochures or literature provided giving details about the particular hearing aid I need. I did know my insurance covered only two of the one brand I’m allowed. Just could have used more discussion about the entire process to expect. Staff was very friendly.

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Ann Bryant, on Google

From beginning to end the staff were totally awesome friendly and professional. The Dr took the time to fully explain the results of my hearing test. I would highly recommend to anyone who’s having issues with their hearing.

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Kimberly Larkin, on Google

My experience with Next Generation Hearing Care has been awesome. Ted is very knowledgeable and understanding your needs. Visits are great you get right in and out under 10 minutes. I highly recommend them

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Linda Goforth, on Google

Everything was great except my first appointment. I was in the car driving and couldn't locate the office. I called and the receptionist kept insisting it was next to Wendy's and was a brown brick building. I told her I didn't see it and I started to ask more questions and she hung up on me. I kept looking on the street Wendy's is on, but couldn't find it. I called back, as I was becoming late for my appointment, and asked her why she hung up. She said I was rude. I tried to explain to her I was driving and she kept speaking to me awful. She said it was across from Wendy's in a brown brick. I tried across the street, no office. I finally got back on the highway and realized she was talking about a dark brown brick stand-alone building that sets back off of the road with a separate entrance from the highway. I kept going to the road Wendy's was on looking for the location. I truly believe she could have been more friendly and taken a much more accurate approach to giving directions as Google maps did not show it very accurately. The remaining visits have been helpful and I really like my hearing aids. I got them today and was put through a very thorough session for use and cleaning. Give then try! Just be sure where their office is located.

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Barbara Montague, on Google

I had an excellent experience there dealing with my glasses.

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Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

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KMoore 80, on Google

Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!

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Mark Brefeld, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

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Tami, on Google

I had a very pleasant experience at Help You Hear in Covington, KY with Beth Hummeldorf. She explained things to me so I had a better understanding of how to care for my hearing aids. She even took the time to explain things to my 6 year old granddaughter and even show her the tubes in her ears! An experience my granddaughter, or I, will never forget. Thank you so very much, Beth!

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Debbie McQueen, on Google

Very nice place. Very clean. The staff was knowledgeable and friendly & helpful.

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Donna Naville, on Google

Very nice staff, explained process and results in layman's terms so you could understand.

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Linda Wehner, on Google

Everyone was very nice. We both really liked Heather. She got my husband set up with his hearing aides, and done a great job explaining all about how they work and answered questions before we even asked. I would recommend this place to anyone needing hearing aides or just needing their ears checked.

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Teresa Kratzman, on Google

The staff is very caring and genuinely concerned. I had other issues going on and they tried every avenue to get me into an ENT that day. I highly recommend this facility.

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Ryon Mckuhn, on Google

Very friendly and helpful staff. I am grateful for your services and support.

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Don Goodman, on Google

We liked Help You Hear. The lady in the office was very nice and the Dr. Was professional and knowledgeable and friendly. My husband hasn’t had the hearing sides long enough to make an assessment on them but we are hoping they work for him. As far as that office is concerned we are pleased and recommend.

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Bobbie Staggs, on Google

Excellent help for my continued decline in the ability to hear clearly! Dr. Brusman is a professional with all the tools necessary to assess my hearing loss and equip me with the very best and newest technology in hearing Aids! Always a “5 Star” experience when I visit for my annual hearing exam!⭐️⭐️⭐️⭐️⭐️

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Marci Boyd, on Google

The Audiologist is very kind and helpful! She is also very knowledgeable and has always answered all of my questions regarding my hearing and the devices I purchased. I had some challenges with fitting one of my hearing devices and she has found great solutions for my situation!

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Christina DiGiovanni, on Google

Everyone was courteous and helpful. My appointment started on time and Dr. Audrey was very professional and knowledgeable when advising me about my hearing aids. I highly recommend the office in Blue Ash to anyone.

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John Meyer, on Google

The Dr. that checks your hearing aids is very nice. She is very knowledgeable about the hearing aids. She even programmed my phone so that it would ring in my hearing aids. I recommend Help U Hear to anyone that needs hearing aids.

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Bev Mallott, on Google

Staff was pleasant and professional. They did an excellent on the actual hearing aids. They also had to deal with issues with the insurance company and kept me well informed. I am a repeat customer and highly recommend them. Continuing to benefit from the good work from this location on the west side of Cincinnati road An annual visit. Another pleasant experience.

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Bob Krider, on Google

They are very friendly professional and very helpful,They don’t rush you in an out, they take time with you to where you feel comfortable with your hearing aids, I would recommend them to everybody

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Bonnie Gagne, on Google

On time, knowledgeable, and professional in adjusting and making sure my hearing aids are operating according to my hearing needs.

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Sue Sallada, on Google

Everything I wanted in a hearing aid Is hear. Sales person very knowledgable. Nice set up recharging, easy to put on.

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Marcus Dunaway, on Google

I had a great experience with this office. Comfortable test atmosphere. When it came to picking out my hearing aides I was shown models only in my price range. I got exactly what I wanted.

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Amy Garrett, on Google

Had a very nice appointment explaining to me the features of an updated hearing aid and how these would help me. I am currently on a 5 day take home trial with the latest technology.

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Kent Molen, on Google

The person was very professional and helped my mother get her hearing aids working again. We are very appreciative.

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James Hall, on Google

Got fitted for hearing on Wed. Received a phone call Thur. hearing aids were in. Picked hearing aids up the next Mon., great service and the audiologist is very helpful and knowledgeable. Received one of the top of the line hearing aids on the market. I would recommend this business to anyone who needs hearing aids.

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Harland Nuckols, on Google

I had a great experience getting my hearing tested. I found out what was failing with my hearing and hopefully what will correct the issues. They were very courteous and knowledgeable.

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Paul Dolan, on Google

First appointment today first appointment today to get hearing aids. Very impressed with Kim. She was very knowledgeable and told me a lot of things I didn't know. Hopefully things go well for the fitting next week

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Barbara Purtlebaugh, on Google

Staff was very nice and professional My questions and concerns were all gone over I definitely would recommend ur services

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Tom Webb, on Google

It is a very nice place. The staff is very nice and they have coffee. Most places don't like my new dentist office. I miss my old dentist but he retired had been going to him since I was very little. I love my hearing aids that I have gotten on May 8, 2023.

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Juanita Pennington, on Google

Saw Sherri and Barbara at Help You Hear in Connersville, Indiana. They have been great help. The company I was dealing with in Eaton, Ohio closed their doors. They stepped up and helped me get a replacement when my hearing aid broke. Thank you so very much for all your help and hard work.

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Annette Zimmerman, on Google

My experience at Help U Hear started out bad but it was all my fault. The Dr was sick and they had tried calling and sending me emails but i didn't get them because my phone had quit working and i don't check my emails like I should. Otherwise, the experience was great and I will soon be able to hear correctly again. The staff was very nice and the office was clean and they have coffee too. Oh yeah, when I came for the appointment and the Dr wasn't there, the receptionist, [assistant], lady at the desk gave me the money to cover gas even though it was my fault. Very nice of them and it came in very handy because I was broke. I get my new hearing aids next week sometime and I can't wait to hear the sweet sound of bristling paper again. THANK YOU Help U Hear. I really appreciate it. HUH??

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Robert “Bob” Jenkins, on Google

Great place to visit for all your hearing needs

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Arley Jones, on Google

My visit to Help U Hear was a pleasant experience, including coffee in the waiting area. The staff were friendly and helpful in explaining the process.

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Gloria Bowling, on Google

I used Help-U-Hear today, and was very pleased with the service I received. (I found out they had recently purchased the company I had originally gone to and purchased my hearing aides. They called them to send my records, as they hadn't received them yet!) My hearing aides were recalibrated and cleaned, along with making a note to update my records when they are received.

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Marti Fields, on Google

I had an absolutely wonderful experience while getting a hearing evaluation today. Heather was the one who did my test, and she was super informative, funny and so kind! The atmosphere was very welcoming and I’ll be going here from now on! They offer many services and I’m glad I can have someone who cares so much about my hearing and well being.

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Simon Robertson, on Google

I'd recommend HELP U HEAR to anyone needing to check out their hearing. Heather is the Best! She knows what she's doing.I never felt under any pressure to buy anything I didn't need. The receptionist Lora was very nice to talk to when I called. So if you need hearing aids don't look anywhere else these ladies can help you.

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KERMIT CROUSE, on Google

Very nice and knowledgeable group of people.

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Chuck Newton (Chuck), on Google

I had a good experience. Unfortunately the end of my left hearing aid came off in ear. My husband was able to get out with tweezers. I need to go in to get a new one on.

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Sheila Brooks, on Google

Very helpful and friendly kim goes out of her way to help me

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Marcella Swimm, on Google

Karen and Jessica were awesome, took care if what I'm looking for and definitely went out of their way to help me try to hear ..I suggest these ladies.they are great and patient and suggest all options

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Dennis Regan, on Google

Went there found out about hearing aids, the lady there was fantastic. She explained so much to me. Got to try a pair of hearing aid wow the difference. Glad I went.

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Rhonda Thompson, on Google

I want to say from the moment I walked in I felt comfortable and like the staff cared about me. Amy is very professional and very informative. I am glad I went there

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Diana Cox, on Google

The staff were extremely knowledgeable and helpful. They streamlined the insurance process to the point that I didn't have to do anything. I would definitely recommend them to anyone with any sort of hearing deficiency.

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Anthony Schoeffel, on Google

Everyone at Help U Hear are very supportive and kind. They take their time and do not make you feel rushed. I recommend giving them a chance to take of your hearing needs.

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Kim Taylor, on Google

I have had hearing aids for a year now. My previous insurance only paid for very inexpensive aids. I have been very dissatisfied with the fit. They won't stay in my ears. Amy has been so helpful and tried everything she can to help. This year I have new insurance. Today Amy was able to order a better set of hearing aids for me. I hope they will be a much better fit.

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Debby Pfleging, on Google

The receptionist is always so professional and helpful. She is very conscientious about validating what my insurance covers. She let me know the changes for this year’s benefits. Courtney is very helpful as well. Both have a wonderful disposition. Customer service is by far better than the majority of companies now. Thanks ladies!!

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Beth Donna, on Google

I appreciated how easy and quick it was to simply find out it was hearing loss and not just wax build up. However, I’m only 55 and did not expect it to be hearing loss. I’m currently wearing a sample pair of Phonak hearing aids and I LOVE them! I don’t have insurance, only Christian Healthcare Ministries and they do not cover them. I am praying for a solution to try to afford these amazing ear pieces! I can’t believe how much they make a difference. I actually like talking on the phone now, and my husband’s whistling doesn’t bother me anymore 🤪. I love the Bluetooth feature and Ap and all its features. Excellent aid! Thank you Terry!

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laura lou, on Google

Always appreciate the terrific customer support that Terry provides! Her knowledge combined with her concern for your hearing help make Help U Hear a place that I highly recommend. Thank you Terry!

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Michael Collins, on Google

Tarry has always great personal customer service. I couldn't be happier by using her office for my new aids as well as my secondary pair if aids.

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music for larry LarryB, on Google

The Bedford Indiana Help You Hear office for hearing aids is a fantastic business. The people are wonderful happy smiling people that want to help you. And all the services they provide are at the top of the A list. I have never had one bit of disappointment in their service and knowledge. And they are the kind of people that are enjoyable to be around. I highly recommend.

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John Christianson, on Google

Terry was absolutely wonderful. She is very friendly and worked very hard to make sure my daughters ear molds fit just perfect! We will definitely be back! 😊

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Samara Perkins, on Google

They are wonderful people who work really hard to get you what you need. Also have an awesome payment plan for if your insurance doesn’t cover. Please try them out!

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Janet Thompson, on Google

I completely excited about my new hear aids. They took their time with me and explained every detail. Totally will recommend them everyone! Thank you so much life is so much better already.

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Natalie VanDeventer, on Google

Always treated in a very professional and courteous manner. Cannot give enough accolades for David and his staff at Hel U Hear. Would recommend this business to family and friends

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Ron Hamilton, on Google

Great bunch of people that care deeply about getting you the right product for your needs. Just got these last week and they work and fit perfectly.

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Dean Puckett, on Google

The staff of Hearing Aid of Bloomington are very helpful. Great customer Services. Glad to to go there.

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Hussain Farzad, on Google

Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!

P.S. I would go on and praise them more but I ran out of space.

Anonymous

I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.

John C.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.

Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.

The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.

Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!

No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.

Thank you Karen, Help you Hear and your support team.

Judy Robinson