Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 1095 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very helpful, courteous, and thorough. I appreciate the caring staff. Very informative people

Reviewer Profile Photo

Randy Thieman, on Google

Everyone was very friendly and concerned for our hearing situation. Very informative. Very knowledgeable!

Reviewer Profile Photo

T Jean Pressler, on Google

Next Generation hearing was the best in service when I needed new hearing aids very knowledgeable people and good products. I love my hearing aids did not really know how much I was missing out on

Reviewer Profile Photo

Everett Boggs, on Google

The woman at the desk was very helpful and efficiently took care of my problem. I am back in business! Sorry I don’t remember her name even though she did introduce herself to me. Answered all my questions.

Reviewer Profile Photo

Dave Rieman, on Google

Recently purchased hearing aids with GenX. Left ear fit perfectly but my ear canal in right ear is smaller and the end and tip didn’t fit properly and hurt so bad I couldn’t tolerate it. But Steven and John continued to work with me and fitted a smaller end and tip so I can wear the aid without any pain. I do like the apps and like the ability to use aids with my iPhone. I can set for various noise levels and conditions from my phone. The service I received was excellent.

Reviewer Profile Photo

Betty Taylor, on Google

Friendly, efficient and knowledgeable. Most importantly staff knew and assisted with Insurance filing and I purchased what I need, no attempt to “upsell” to more than I need. Excellent experience all round!

Reviewer Profile Photo

John David Martino, on Google

The technician was very professional, courteous and thorough. When it turned out my hearing was fine he made no attempt to sell me anything I didn't need. Very upfront and honest.

Reviewer Profile Photo

Jim Cook, on Google

My experience with Next Generation Hearing Care has been awesome. Ted is very knowledgeable and understanding your needs. Visits are great you get right in and out under 10 minutes. I highly recommend them

Reviewer Profile Photo

Linda Goforth, on Google

From beginning to end the staff were totally awesome friendly and professional. The Dr took the time to fully explain the results of my hearing test. I would highly recommend to anyone who’s having issues with their hearing.

Reviewer Profile Photo

Kimberly Larkin, on Google

Nice clean office. The whole experience seemed a little rushed- no brochures or literature provided giving details about the particular hearing aid I need. I did know my insurance covered only two of the one brand I’m allowed. Just could have used more discussion about the entire process to expect. Staff was very friendly.

Reviewer Profile Photo

Ann Bryant, on Google

Been coming here for my hearing aid needs for 20+ yrs

Reviewer Profile Photo

Patty Reynolds, on Google

I had an excellent experience there dealing with my glasses.

Reviewer Profile Photo

Walter Evans, on Google

Carolyn is absolutely amazing. You walk in and feel like family. I have been a customer for a few years now.

Reviewer Profile Photo

KMoore 80, on Google

Very professional and Beth wentT above and beyond my expectations. She took her time to address my hearing needs and explained everything so that I fully understood what she was doing.I cannot thank her enough for all of her help.This experience will definitely keep me coming back!!!

Reviewer Profile Photo

Mark Brefeld, on Google

I absolutely love Riggs! Carolyn is a "Gem"! I have purchased my contacts from her and her family for the last 5 years. I can call after hours and She will come let me in to grab a pair! Love them! ❤

Reviewer Profile Photo

Tami, on Google

I recently purchased my second pair of hearing aides at Next Generation. My natural hearing in each ear had worsened substantially since my first purchase about 4 years ago. I also wanted to purchase new ones with Bluetooth capability to help with telephone conversations. Mike and Heather were/are great to work with. I highly recommend this place of business ! I had a cleaning & checkup today(8-9-2023). I asked a couple of questions and Heather gladly gave me informative response. I like this place !

Reviewer Profile Photo

Bob Singer, on Google

I wanted to make a change in my heading aids, looking for the latest technology and a design better suited for my needs. They were helpful in every way.

Reviewer Profile Photo

Douglas Perry, on Google

The Audiologist was fantastic! The receptionist was very sweet and professional. I had a great experience there and would recommend to anyone!

Reviewer Profile Photo

oneida rose, on Google

The staff is very caring and genuinely concerned. I had other issues going on and they tried every avenue to get me into an ENT that day. I highly recommend this facility.

Reviewer Profile Photo

Ryon Mckuhn, on Google

Everyone was very nice. We both really liked Heather. She got my husband set up with his hearing aides, and done a great job explaining all about how they work and answered questions before we even asked. I would recommend this place to anyone needing hearing aides or just needing their ears checked.

Reviewer Profile Photo

Teresa Kratzman, on Google

What a great pleasure it was today the atmosphere was great the receptionist was very nice. The lady that did the testing and clean my hearing aids was wonderful. It's was a good experience. Will be back.

Reviewer Profile Photo

Betty Kullgren, on Google

Excellent help for my continued decline in the ability to hear clearly! Dr. Brusman is a professional with all the tools necessary to assess my hearing loss and equip me with the very best and newest technology in hearing Aids! Always a “5 Star” experience when I visit for my annual hearing exam!⭐️⭐️⭐️⭐️⭐️

Reviewer Profile Photo

Marci Boyd, on Google

The Audiologist is very kind and helpful! She is also very knowledgeable and has always answered all of my questions regarding my hearing and the devices I purchased. I had some challenges with fitting one of my hearing devices and she has found great solutions for my situation!

Reviewer Profile Photo

Christina DiGiovanni, on Google

Everyone was courteous and helpful. My appointment started on time and Dr. Audrey was very professional and knowledgeable when advising me about my hearing aids. I highly recommend the office in Blue Ash to anyone.

Reviewer Profile Photo

John Meyer, on Google

The Dr. that checks your hearing aids is very nice. She is very knowledgeable about the hearing aids. She even programmed my phone so that it would ring in my hearing aids. I recommend Help U Hear to anyone that needs hearing aids.

Reviewer Profile Photo

Bev Mallott, on Google

They are very friendly and courteous. They make you feel like you are very important and they take the time needed with you. They never rush you out for another appointment, they make you feel you are important to them. I would recommend them to family members and friends if anyone needs Hearing Aides highly recommend this company.

Reviewer Profile Photo

Sue Perry, on Google

People are extremely nice here. Quickly seen & processed. More info could be given to customers on what exactly is covered & not as well as showing the differences for best option for them.

Reviewer Profile Photo

Just Meee, on Google

They are very friendly professional and very helpful,They don’t rush you in an out, they take time with you to where you feel comfortable with your hearing aids, I would recommend them to everybody

Reviewer Profile Photo

Bonnie Gagne, on Google

My experience is always positive. Everyone is always friendly & positive. When I have a problem, they work to solve it.

Reviewer Profile Photo

helen heideman, on Google

Jeanetta was EXTREMELY ORGANIZED and prompt and met my needs within 20 minutes. It was one of the best office visits to any provider I have never been too!

Reviewer Profile Photo

Sapphire 9, on Google

Is fast friendly Courteous Acommodating... All the boxes are checked on the positive side of Great Customer service. While I do not have a complaint about it I do wish the office was open more than 2 days a week Both as a convenience to the customer and Provide a little relief To the good folks that work them offices

Reviewer Profile Photo

George Knight, on Google

I had no idea how big of a hearing loss I had. Everyone was very nice and very informative. I am so grateful for their help. The world has opened up for me!

Reviewer Profile Photo

Carrie Davies, on Google

Had a very nice appointment explaining to me the features of an updated hearing aid and how these would help me. I am currently on a 5 day take home trial with the latest technology.

Reviewer Profile Photo

Kent Molen, on Google

Got fitted for hearing on Wed. Received a phone call Thur. hearing aids were in. Picked hearing aids up the next Mon., great service and the audiologist is very helpful and knowledgeable. Received one of the top of the line hearing aids on the market. I would recommend this business to anyone who needs hearing aids.

Reviewer Profile Photo

Harland Nuckols, on Google

Staff was very nice and professional My questions and concerns were all gone over I definitely would recommend ur services

Reviewer Profile Photo

Tom Webb, on Google

Excellent care very hospitable was very helpful in helping me go and get new hearing aids and trying to resolve an issue I had with my old hearing aids thank you very much for your service

Reviewer Profile Photo

Dennis Taylor, on Google

It is a very nice place. The staff is very nice and they have coffee. Most places don't like my new dentist office. I miss my old dentist but he retired had been going to him since I was very little. I love my hearing aids that I have gotten on May 8, 2023.

Reviewer Profile Photo

Juanita Pennington, on Google

Saw Sherri and Barbara at Help You Hear in Connersville, Indiana. They have been great help. The company I was dealing with in Eaton, Ohio closed their doors. They stepped up and helped me get a replacement when my hearing aid broke. Thank you so very much for all your help and hard work.

Reviewer Profile Photo

Mary Annette Zimmerman, on Google

My experience at Help U Hear started out bad but it was all my fault. The Dr was sick and they had tried calling and sending me emails but i didn't get them because my phone had quit working and i don't check my emails like I should. Otherwise, the experience was great and I will soon be able to hear correctly again. The staff was very nice and the office was clean and they have coffee too. Oh yeah, when I came for the appointment and the Dr wasn't there, the receptionist, [assistant], lady at the desk gave me the money to cover gas even though it was my fault. Very nice of them and it came in very handy because I was broke. I get my new hearing aids next week sometime and I can't wait to hear the sweet sound of bristling paper again. THANK YOU Help U Hear. I really appreciate it. HUH??

Reviewer Profile Photo

Robert “Bob” Jenkins, on Google

I used Help-U-Hear today, and was very pleased with the service I received. (I found out they had recently purchased the company I had originally gone to and purchased my hearing aides. The called them to send my records, as they hadn't received them yet!) My hearing aides were recalibrated and cleaned, along with making a note to update my records when they are received at this office!

Reviewer Profile Photo

Marti Fields, on Google

My visit to Help U Hear was a pleasant experience, including coffee in the waiting area. The staff were friendly and helpful in explaining the process.

Reviewer Profile Photo

Gloria Bowling, on Google

I had an absolutely wonderful experience while getting a hearing evaluation today. Heather was the one who did my test, and she was super informative, funny and so kind! The atmosphere was very welcoming and I’ll be going here from now on! They offer many services and I’m glad I can have someone who cares so much about my hearing and well being.

Reviewer Profile Photo

Simon Robertson, on Google

I'd recommend HELP U HEAR to anyone needing to check out their hearing. Heather is the Best! She knows what she's doing.I never felt under any pressure to buy anything I didn't need. The receptionist Lora was very nice to talk to when I called. So if you need hearing aids don't look anywhere else these ladies can help you.

Reviewer Profile Photo

KERMIT CROUSE, on Google

I needed a repair done and experience very fast results and very friendly service. I would highly recommend this place

Reviewer Profile Photo

Jerry Runyon, on Google

Kim took the time to work with me and helped me understand different aspects of my hearing aids. She was kind and very helpful to me.

Reviewer Profile Photo

Judy, on Google

Super friendly, great to work with. So happy I gave them a try

Reviewer Profile Photo

Shirley Meyer, on Google

Very helpful and friendly kim goes out of her way to help me

Reviewer Profile Photo

Marcella Swimm, on Google

Karen and Jessica were awesome, took care if what I'm looking for and definitely went out of their way to help me try to hear ..I suggest these ladies.they are great and patient and suggest all options

Reviewer Profile Photo

Dennis Regan, on Google

Wonderful and educated staff! They made my little guy feel at ease the entire process. Highly recommend Help U Hear!

Reviewer Profile Photo

Maggie Smith, on Google

Beautiful buildings in inside. People were so kind & considerate. Courtney was the best to us. Helpful, compassionate to our needs & so sweet. Going back again next week. Got another pair for me in a little to purchase ‼️👏💫⭐️⭐️⭐️⭐️⭐️

Reviewer Profile Photo

Becky Bayes, on Google

I had a very pleasant experience with Courtney today. She put me at ease and answered my questions sufficiently. I look forward to receiving the hearing aids to learn if they will allow me to participate in conversations and church services.

Reviewer Profile Photo

Annora Null, on Google

The staff were extremely knowledgeable and helpful. They streamlined the insurance process to the point that I didn't have to do anything. I would definitely recommend them to anyone with any sort of hearing deficiency.

Reviewer Profile Photo

Anthony Schoeffel, on Google

The receptionist is always so professional and helpful. She is very conscientious about validating what my insurance covers. She let me know the changes for this year’s benefits. Courtney is very helpful as well. Both have a wonderful disposition. Customer service is by far better than the majority of companies now. Thanks ladies!!

Reviewer Profile Photo

Beth Donna, on Google

First and foremost, the staff is amazing!! And a ton of help during my exam with my 4 year old with me. Completely professional and understood exactly what needed. When it was my appointment there was no wait. And the technology is amazing, these aids are so comfortable, and I don’t want to take them out. It’s been a blessing to be able to hear clearly and decipher what I’m hearing. Thank you so much, it feels like a life changer. Highly recommend! ❤️

Reviewer Profile Photo

Pitbull’s Paradise, on Google

It went very well. I thought she did a really good job of assessing my hearing. She took time to explain things to me. I will recommend this place to my family and friends.

Reviewer Profile Photo

Jack Woods, on Google

The ladies at Help U Hear were amazing. I made an appointment for my Dad with Laura via email. The level of customer service was outstanding. They treated my Dad with compassion and humor and both had extemely pleasant dispositions. There was no pressure to buy at all. They conducted a hearing test at no charge and showed us the results. It proved what we already knew, that he was in need of hearing aids. We walked out with a mid range set and he is extremely pleased with them. I wish I had made the appointment sooner!

Reviewer Profile Photo

DiAnna Kinser, on Google

Absolutely a great office and staff. Very nice, professional, and helpful. The only problem I had was that I found out that AETNA MEDICARE ADVANTAGE !!!SUCKS!!! big time. Don’t ever get that insurance because they are very deceptive!!! Not at all the office’s fault. I would definitely go to them again.

Reviewer Profile Photo

KATHY PARTIN-JEWELL, on Google

I’ve waited a few days to write this review, to gather my thoughts and hopefully offer something helpful. First, Terry is very competent. She tests and quickly understands a patient’s hearing needs. She explains those needs. Help U Hear carries a great line of hearing aid products and they are on hand. For years I bought hearing aids …. pricey and cheapos…. My Help U Hear experience has been by far the best of any. There was no pressure. The free follow-up schedule was a happy bonus. And when I needed help the following day, when I was struggling a bit, they stayed with me until I could do it! And the biggest bonus…. When I went outside the first morning…. the trees in our wooded neighborhood were full of returning birds and they were singing their heads off. I just stood and listened, for the first time in many years.

Reviewer Profile Photo

bbrock100, on Google

Always treated in a very professional and courteous manner. Cannot give enough accolades for David and his staff at Hel U Hear. Would recommend this business to family and friends

Reviewer Profile Photo

Ron Hamilton, on Google

I was immediately made to feel unafraid and felt very encouraged. The process was fast and efficient. I have had my new hearing aides for less than 24 hours but I already feel comfortable and competent with what I have learned so far.

Reviewer Profile Photo

Susan Savastuk, on Google

They are wonderful people who work really hard to get you what you need. Also have an awesome payment plan for if your insurance doesn’t cover. Please try them out!

Reviewer Profile Photo

Janet Thompson, on Google

I completely excited about my new hear aids. They took their time with me and explained every detail. Totally will recommend them everyone! Thank you so much life is so much better already.

Reviewer Profile Photo

Natalie VanDeventer, on Google

Great bunch of people that care deeply about getting you the right product for your needs. Just got these last week and they work and fit perfectly.

Reviewer Profile Photo

Dean Puckett, on Google

Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!

P.S. I would go on and praise them more but I ran out of space.

Anonymous

I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.

John C.

Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.

Dawn C.

Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.

Patricia D.

When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.

Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.

The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.

Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!

No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.

Thank you Karen, Help you Hear and your support team.

Judy Robinson