We are rated 4.9 out of 5 stars based on 3577 reviews on Google.
Read what some of our patients have to say about our staff and our office!
After a bad experience at Costco, my wife and I discovered help you hear. We went to the office on Harrison Ave and saw Dr. Alex. We both got new hearing aids and are so happy with them. When she transferred to the West Chester office, we decided to transfer to that office as well. Although it's a half hour trip it's worth it. She is absolutely the best Dr. we have ever seen for our hearing. If we're having a problem, she immediately knows what to do to correct it. She's the best!!!
Tom Riehle, on Google
Very informative about the different choices. Also for the first time heard about molds and custom fit hearing aids.
Mary Marshall, on Google
Alex was extremely helpful throughout the whole process. She went above and beyond helping me with the whole insurance process and explained how everything works with the hearing aids. I never thought I’d be excited to get hearing aids but she changed my mind! Could not recommend more!!
C Sams, on Google
I’ve had a hearing aid in my left ear for decades. I’m deaf in my right ear. Alex has been the most awesome and helpful Audiologist I’ve ever gone to. She’s very accurate programming my aid to fit my need and she’s the best problem solver when you tell her what is wrong or doesn’t sound right. I can’t imagine going to anyone else! She’s very positive and friendly and concerned. She makes you feel very important. She deserves to be acknowledged for her outstanding work and professionalism!
Amy Frey, on Google
Alex is very professional knowledgeable and fun to go see. You can tell she likes what she does keep it up.
Steve Frey (Stever), on Google
Thank you Dr Loomis for testing my hearing , your professionalism and personal attention made my visit very rewarding, i highly recommend your office for anyone interested in having their hearing issues addressed
ricky caldwell, on Google
Exceptional patient services! Thank you Alex for helping me out with my hearing aids and getting them fixed immediately yesterday afternoon!
Mary Cork, on Google
I've received very good service from them. Dr. Alex is excellent.
James Stokes, on Google
This place is incredible. I went to the West Chester location. Dr. Alex Hanna is wonderful and truly cares about helping you hear better (no pun intended). Takes time to explain how your new hearing aids work, settings, you name it! Very clear and concise. Highly recommend this company and Dr. Alex Hanna. Front desk person Kenny is nice as well. Kudos!! Wish more businesses cared this much.
Debra McClain, on Google
Alex is always a pleasure to deal with.
Pat Riehle, on Google
I highly recommend Alex at Help U Hear in West Chester . The complimentary ear test was incredibly thorough for my ear/ hearing screening giving me a baseline for future reference. Not only did I receive an ear test, but she also took a look in both ears explaining much more than an ENT ever did. The audiologist explained every step of the process and took the time to map out my results so I could clearly understand my specific hearing levels. Alex was professional kind, and highly knowledgeable—I highly recommend.
Terri Sikora, on Google
I’m very pleased with the customer service I received. The experience could not have been better!
Gary Utt, on Google
Look no further if you want honest, thorough testing and evaluation. The receptionist and Dr are both professional and take time to listen to your concerns. They go over and above to make sure you are satisfied. Highly recommend!!
Cheri Young, on Google
Excellent service.
Anthony Nicholson, on Google
Excellent visit at the Saratoga, Plainfield office. My hearing aids were adjusted and we had a good visit. I'm very satisfied with the professionalism & staff at this office- both associates are great to work with.
Donna Kleis, on Google
My husband was very pleased. Rechecked hearing in the booth this time instead of head phones. Seems more accurate. Hearing aids cleaned. Staff was great!
S Lively, on Google
Very nice and patient and helpful
Lynn Owen, on Google
They’ve been very professional and taken care of my every need.
Garry D. Sipos, on Google
Let's just say that anyone that needs to improve their quality of life with better hearing you certainly need to go and see Help U Hear. Let me say I've had alot of experience with Audogigst and hearing aid companies and Hear U Hear is at the top of the list for customer care and support. I'm from out of state and developed a problem with one of my hearing aids. Being over a Thousand miles from home i turned to Hear U Hear to see if they could help me out. They went above and beyond what ever would be expected from anyone. Sarah was absolutely Fantastic with her professionalism and customer service skills. She is a 10 or 5 Stars however you want to rate a Person or a Company. Give them a try and I promise you that you won't be disappointed.
Dan Redick, on Google
Very friendly helpful staff
Paula Davis, on Google
Very easy to I get in, and convenient to where I live. Becky is exceptionally nice and knowledgeable in regards to hearing aids, and testing.
Rick, on Google
Professional and caring
Debbie Cox, on Google
The audiology doctor was excellent. No complaints at all. Very accommodating.
Reaper25 Gaming, on Google
Professional, courteous and extremely patient with our insurance requirements
Vickie Evans, on Google
Great service, very knowledgeable
Mike Harris, on Google
they were very kind and very thorough with explaining things so i understood. the process was quick and very easy! i’ll be going back there for my hearing tests from now on.
Haley H, on Google
Perfect! Efficient & clear info w/ friendliness!
Deborah Creek, on Google
Everyone did a great job!
Gregory Kindred, on Google
Staff worked with me and my insurance company to get the best hearing AIDS. Available for me.
Floyd Neal, on Google
Staff and Dr were great
Pamela Lampkins, on Google
Amazing experience, very friendly and flexible in making aids work :)
Jenny Holmes, on Google
Good and nice people
Jeremy Barnett, on Google
Very friendly, helpful, and knowledgeable. So glad I found this place for my mother. And they accept Medicaid. The only place in the Muncie area that does. Thank you.
Heather King, on Google
Very comprehensive evaluation and demo of product. Service staff was top notch.
Ed Brown, on Google
Always great service
Karl Roth, on Google
We have had nothing but good experiences with this Help U Hear location.
Cindy Riddell, on Google
Professional
Chuck Coale, on Google
They are very thorough, knowledgeable, friendly atmosphere. I would highly recommend them.
Chris Eaton, on Google
Every appointment has been excellent. Alisha is extremely conscientious in checking my hearing aids to make sure everything is working as they should be. She does an excellent job cleaning them at each visit. The receptionist is friendly and welcoming. I highly recommend Help U Hear.
Reni Fruits, on Google
From the front desk to Alyssap they’re courteous and professional. Answered any questions I had and explained well! Hope I got name right
Jackie Mains, on Google
Always can I arrived a little bit early. There wasn't anybody else in the office ,so it take long for me to be seen. Office was clean and the staff was kind,nice and friendly. The person giving me the test answer what questions I had.
Wade Dodd, on Google
Positive experience
Barbara Jones, on Google
Love the service and the people who work there i’ve been coming here for four years. They always help me thank you thank you very much.
Evelyn Lucas, on Google
Great care. Very caring
Lisa Schuck, on Google
The people were friendly. The place was clean. The gentlemen was very knowledgeable and fixed the tubes on my hearing aids when they were the wrong length and changed the rubber pieces in your ear canal being they were wrong size also
Susan Precht, on Google
Great folks! Give you the best care!
Linda Guzman, on Google
Ted Laughlin is very patient, and he really cares about helping me hear!
Paul Buelterman, on Google
I am very pleased at the service I received. Gabby did an amazing job helping with my insurance, she was very patient and stayed on it until she had it figured out. Ted does a great job of explaining things he’s a great teacher very patient always willing to help me understand how my hearing aid’s work. I highly recommend this office. Lori Kane
Faye L Kane, on Google
Ted was wonderful. Explained things thoroughly. Was patient in answering questions. HOWEVER, scheduling through TruHearing call center is a joke.
Martha Murray, on Google
Very quick and easy for my cleaning.
Stephen McQueary, on Google
Took time to explain everything gave me a lot of knowledge mabe me feel welcomed
Angie Kitchen, on Google
Today was special, only because I had the opportunity to talk with Ted at , Help You Hear about some hearing aids. He took the time to explain thing's that I should know about the product. If you are in need of hearing aids, I recommend going there and talking with Ted
Allen Dillingham, on Google
Very nice people. Office clean .Ted Laughlin so helpful, respectful of my opinion. I would definitely recommend this place for hearing aids.
Cheri Jones, on Google
Ted is always wonderfully helpful. He takes such good care of my hearing aids and myself!
K J, on Google
We’re supper nice. Explained everything to me highly recommend
Sandra Toomey, on Google
It was great the staff was very nice to me
Carol Hacker, on Google
Great individual attention. They also follow up with you year after year. Very satisfied
Peggy Eberhard, on Google
Very friendly and knowledgeable Staff.
Daniel Carr, on Google
Jenetta Anderson. Was great to work with
john wade, on Google
My experience was GREAT. Highly recommend!!
Emanon Resaet, on Google
Excellent dr
sharon evans, on Google
I always have a good experience when I visit Help U Hear in Covington. Delightful and helpful staff are always a positive with me.
Pat Beachnau, on Google
Very patient and explains everything and answers any questions.friendly staff
Gerry Hoffman, on Google
My meeting with the hearing aid dispenser was productive. After testing my ears, she indicated that I was borderline in need of hearing aids and that I should be tested again in a year. She did not high-pressure me in any way which I appreciated.
Nina Campbell, on Google
The young ladies that have assisted me have been very patient, helpful, and knowledgeable. Thanks for the help!
Mark Wagner, on Google
Inspiring to have experienced technicians help you adjust your hearing devices meet your individual needs! Much appreciated👍🏻
Lori B, on Google
Friendly knowledgeable. Great experience. Highly recommend.
Samuel McKinney, on Google
Help U Hear is awesome. The people are excellent and very informative and answered all of my concerns about hearing aids! I would recommend this place to everyone I know! Very pleased!!! Each employee is very special to me!!! Thank you all so much!!!!💖💖💖💖💖
Linda Pyles, on Google
Dr.Kunz was excellent in his evaluation of my hearing deficit and possible hearing aids.
Jeff Strader, on Google
I was overwhelmed by the service I received.
Don Goodman, on Google
The employees were friendly and helpful.They were knolagable about their products
Bruce Taylor, on Google
Great service
Mickey Roberts, on Google
It was wonderful. The audiologist was very helpful and made me feel very comfortable
Elizabeth Jewell, on Google
Nice friendly and very helpful. I didn’t have to wait long at all.👍❤️
Richard Manis, on Google
Happy Happy Happy to get back into a nice facility. After checking in with the front desk I asked to use the restroom which was at the end of the hallway, looking in all the rooms on my walk down the hallway I new I was going to have a good visit which it turned out to be a great visit after setting with Allen for the test and results of the visit. I can't wait to get fitted with my new aids I purchased today.
Mike Burchel, on Google
The wait was nonexistent. The receptionist was friendly and professional. Heather had a great personality very professional explained everything to me in detail. I would highly recommend her.
Brenda Montgomery, on Google
The people that work their are so awesome
Brenda Howard, on Google
Very pleasant throughly and ordered the inner earaids
Carole Anne Hochstetler, on Google
Very knowledgeable and easy to talk to. Very informative about my concerns. Aids are working fine.
Harry Krebsfanger, on Google
Very efficient, knowledgeable and friendly.
Cindy Smith, on Google
Always friendly and well skilled
Larry Bussard, on Google
Very friendly and Helpful.
andy schechter, on Google
Each visit exceeds expectations
Susan Lehr, on Google
I just want to say this was another awesome experience for us. I took my mother in law to the Blue Ash office after we called in to let them know our regular office we go to was closed and that her hearing aids were not working. They gave us an appointment to come in same day and we left with her being able to hear again. Problem solved. The whole team from front desk, to Dr to student aide were excellent. I would highly recommend this office for all your needs. Thanks again for outstanding service. We appreciate all your help.
Sherry Pyles, on Google
I’ve experienced several different hearing facilities over the years as my hearing continues to decline due to age and this office always gives me very best service!! I recommend them highly to anyone who is in need of a hearing exam and needs to purchase hearing aids! You can’t go wrong with this office. In my opinion, they deliver the best services all the way around! ⭐️⭐️⭐️⭐️⭐️
Beverly Boyd, on Google
Friendly, informative, efficient.
Fred Graf, on Google
I excellent service! #1 they take care credit and I’m 35 and need hearing aids so obviously my insurance does nothing, #2 the warranty’s are amazing, they have cleaned and repaired mine multiple times over 5 years for free, and lastly they texted me telling me my warranty was about expired and that I better come in and use it before it’s gone! What other companies does that! They want you to forget about it so they don’t have to provide services but not them! They are awesome!
Katy Mihlbachler, on Google
Great Experience Highly recommend
Gene Gillespie, on Google
Help U Hear a great business. Have always had a good experience with testing ,ordering, receiving and continuing care with my hearing aids.
Barbara Wegley, on Google
No issues.Very kwolegable .Made process of getting hearing aids go very smooth & pleasant.
Lisa Dunaway, on Google
I was very impressed with my consult...
Gloria Schuh, on Google
I am so glad that I’m going to be able to get Hearing Aides very very super nice. Very very knowledgeable and experience. I highly recommend other patients you guys are the best cannot wait till I get my hearing aids. I’m legally blind and it’s so hard for me to hear what people say. Thank you again. I’ll be back in two weeks.
Janice Stone, on Google
Good job well like the place.
Phyllis Fail, on Google
Had a hearing test today and ordered new hearing aids. The staff at Help U Hear made it simple and my hearing is stable now.
Diane Stacey, on Google
Everyone was nice and considerate. Took the time to answer questions and assure the hearing and fit were good.
Laura Schreibeis, on Google
Saw Alexandra today and she was great. Very thorough and very kind. I was getting hearing aids reprogrammed to work for me and she did a great job! The hearing evaluation was comprehensive and she explained everything very well and answered all of my questions. She even programmed different settings on my phone app and explained how to use everything using the app or directly on the hearing aids. She couldn’t have been more helpful! Kay at the front desk was very friendly and so considerate. Definitely recommend this place!
Julie E, on Google
Everything was great and professional
Randy Williams, on Google
Friendly and knowledgeable staff, quality hearing aids and will match your insurance benefits.
Karen Lawson, on Google
Alex is Great. I highly recommend her. If you need someone that knows what their doing, this is the place.
Pat Riehle, on Google
Good service all round
Frank Buddingh', on Google
Very helpful!
Karen Baugher, on Google
They were very professional and helpful
sherryweber63 weber, on Google
After trying to get hearing aids for my mom at 4 different places this is the one that was able to get it done.
Jerrine Brooks, on Google
Pleasant, friendly, explained everything thoroughly.
Vivian Schroer, on Google
They cleaned and dried my aids with very short notice. I certainly appreciate the quick service. I need them for a birthday party this weekend. Thanks
Michael Simpson, on Google
First visit, I was interested in upgrading my old hearing aids. Audiologist was knowledgeable and helpful. A successful visit
scott mills, on Google
Nice and listens
Debbie Deaver, on Google
Have been happy with the service and product
jim kahlenbeck, on Google
Didn't have an appointment, but they worked me right in. Right hearing aid, I couldn't hear. They changed the filter. They also took the time to make a few adjustments, didn't seemed rushed. Really appreciate it.
KATHY Mount, on Google
I love my hearing aids and I love the service I received.
Douglas Bradley, on Google
Sharon & Heather were very knowledgeable and helped me understand all of my options including my insurance benefits. I would absolutely recommend them.
Jim Kelley, on Google
Great service
Paul, on Google
The staff is very professional and helpful.
Rosemary George, on Google
Very friendly staff. Knowledgeable. I was disappointed the audiologist didn’t explain the test results and what type of heating aid works best to correct your loss and how.
Layvelia Moore, on Google
They do a great job
Karen, on Google
Quick service even tho they were busy with customers. Professional and friendly, a good combination. Thanks, Help You Hear!
Ruthann, on Google
This was an amazing experience !! The receptionist was so nice ❤. The Dr was kind and did a great job !
denise bailey, on Google
Heather at Help U Hear has been sooo helpful in getting my new hearing aids setup! This is my third set from this company over the years and they have always been very professional and knowledgeable about my needs! I have inquired at other places in the state I now live in, however I have met with so much negativity and unprofessionalism that I choose to drive 10 hours to Indiana just to get service from Help U Hear and their staff!! Koodos to the company for hiring such wonderful people! They represent you well! Give them a raise!!
PJ McMichael, on Google
It has been an adjustment period. I wanted to start out with the best (most expensive) of course.. I think the hearing aids work fine but hard to tell.I ordered with custom ear mold that kept falling out. The folks at Help U Hear didn't give up.I think the last earbuds fit ok. I know that hearing aids are a learning experience . These are my 4th set.. I think these people here are doing their best to deal with the situation. I thank them. sincerely, Tom .
Tom Luther, on Google
Help U Hear are always very helpful with any hearing aid problems that might arise Thank you
Merlen Rude, on Google
Fantastic customer service! I got my hearing aids cleaned AND repaired in one quick visit!
Julie Smith, on Google
Very helpful and pleasant considering I had no appointment
TheMackz57, on Google
Experience was great. I will return!!!!!
Lowell Rethlake, on Google
Audiologist Amy Smith was very helpful and took time to discuss hearing issues and to find the best solution options for me. Front desk receptionist Heather was kind and friendly upon entering.
Ruth Taylor, on Google
The staff is always so friendly and helpful.
Catherine Richmond, on Google
In and out quick. Always a pleasure to see Laura!
Jim DeArmond, on Google
I have been to the hospital twice trying to get help with my ears. I came from North Carolina just to see these people and they were wonderful. Did my hearing test and confirmed my issues were real but caused by allergies.
Nikki Darnell, on Google
Very professional & courtesy. Friendly and very kind. Could not ask for better people to teat my ears. Very gracious!!
Shelley K Wilson, on Google
My hearing aids needed cleaned and I randomly stopped to see if they could do it instead of calling ahead. They took them immediately and cleaned them which helped a great deal
Nancy Richardson, on Google
They were very Kind and Professional!
Aaron, on Google
Got update on new hearing aid technology.
Bobby Humphreys, on Google
Good experience, was treated kindly,
Teresa Phillips, on Google
no waiting
Mary Combs, on Google
I was with my Dad as he was testing for a new set, and again today during pickup. Everyone was very helpful and explained everything well!
Brenda Gore, on Google
Friendly - they take good care of us. Perfessional
Luther Murray, on Google
I am pleased with the office visit. He did everything I expected and was very nice and explained things very well
Mary, on Google
Excellent and quick service, and a pleasant surprise is the technician told me it was all covered by warranty. I couldn't be happier!
Bryce Mayer, on Google
They were friendly and efficient. I Would recommend them to my friends.
Sara Jones, on Google
Excelkent service. Highly recommend.
Deloris Hutton, on Google
Very nice and helpful! She told my husband he just needs to say my name before he starts to tell me something. And that my hearing is real good!
Marylin Durham, on Google
Dani was very knowledgeable and made me feel comfortable
william griffin, on Google
Very nice
Sharon Helton, on Google
We love the staff at Help U Hear. It was easy to get an appointment. The process was explained well and everyone is very professional. Hearing Aids were received in a timely manner. I would recommend this business to everyone. Hearing is such an important part of our lives.
Beva Miller, on Google
Knowledgeable and professional
James K, on Google
Amy is great. Always concerned about not just your ears but what’s happening in your life
Mark Grayless, on Google
Very happy with their very friendly service and products! Amy was amazing to work with!! I would definitely recommend them again and again!!
Seanna Hendricks, on Google
Thay are the best there is. So polite and caring professionals. Love this place
Debbie Nickles, on Google
Very Professional, Kind, and Easy to understand!!
Seth Garner, on Google
Great people vary professional and know what to do now i here great
Cameron Thomson, on Google
Upon arrival,we were greeted warmly and professional ly. The waiting area was decorated with nice comfortable chairs. There was a water cooler and coffee maker. Informational brochures were displayed within easy reach. After a short wait the testing began. Each step was thoroughly explained and completed in a professional manner. The results were explained clearly and options were discussed. This was an informative examination with helpful options to choose from in order to improve my ability to hear the world around me. If you or a loved one is missing parts of conversation, movies, music, or nature, make an appointment. You will be glad you did.
Joseph Poole, on Google
They were professional and friendly
Archie Updike, on Google
Audiogist Amy Smith was very professional, caring and understanding. She makes you feel right at home.
Dan, on Google
Very friendly and professional. Seemed very concerned with my personal wellbeing
John Viray, on Google
very pleasant lady and professional
Don Hardwick, on Google
Friendly, punctual. No complaints!
Joanna Howe, on Google
Very nice and took care of me.
Trudy McKnight, on Google
Everyóne is very friendly
Rose Encizo, on Google
Professional Jessica, Marshall, courteous and caring
Dale McIntyre, on Google
Great experience knowledgable staff.
Danny Briscoe, on Google
Very efficient and knowledgeable.
Larry Salmon, on Google
Stopped in to make an appointment for getting new hearing aids, they worked me in immediately as they luckily had availability. Excellent customer service, friendly, helpful people. Go see Jessica Marshall and staff, you won’t be disappointed.
Keith Brewster, on Google
Great place!! Friendly staff!!
Barbara mills, on Google
Very friendly and professional
Jodi Miller, on Google
Quick professional service. They listened and didn't rush us. Highly recommend them.
Greg M. Taylor, on Google
Was easy to get an appointment. Hearing test was very thorough, but also quick and easy. Technician who conducted the test was very professional, knowledgeable and friendly. Could not be more happy with my experience at Help U Hear! They were impressive!
Luke Endris, on Google
Great people, always friendly, superior customer service and attentiveness. Highly recommended.
Scott Claffey, on Google
Very helpful. Solved my problem. Very pleasant women.
Wanda Horine, on Google
This is a very nice positive energy atmosphere and I have come to have a good relationship with all of the people that work here and constantly growing relationships hopefully as I continue to be hard hearing from my own set back in life.
Greg Deckard, on Google
Great service they were excellent and always have been very professional thank you very much great job guys
Amy Butler, on Google
Like always.....on time, thorough, always excellent service. Very helpful and patient.
dana williams, on Google
I got a new phone and wasn’t able to connect to it. So I went there to see if they had time to help me out and the reception desk was able to get me fixed up less than a minute Thank you for your help. Dennis Hobbs
Dennis Hobbs, on Google
I had a problem with a hearing aid that was identified and fixed immediately. Also I was shown how to prevent the problem from happening again in the future.
Bill Morgan, on Google
Excellent experience. Very attentive, kind and professional staff. Highly recommend!
Ruth Walker, on Google
Kim as always was very patient and helpful. Even though we live at a distance we remain loyal to Help U Hear because we always receive outstanding support. Thank You
frances dugan, on Google
I love the helpfulness of the people at Help You Hear. Good price and no additional monthly fees for checkups. I highly recommend their services.
Carolyn, on Google
Very good appointment. The staff was very helpful especially the technician that administered my hearing screening
EG White, on Google
Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!
P.S. I would go on and praise them more but I ran out of space.
I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.
Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.
Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.
The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.
Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!
No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.
Thank you Karen, Help you Hear and your support team.