We are rated 4.9 out of 5 stars based on 3402 reviews on Google.
Read what some of our patients have to say about our staff and our office!
I've received very good service from them. Dr. Alex is excellent.
This place is incredible. I went to the West Chester location. Dr. Alex Hanna is wonderful and truly cares about helping you hear better (no pun intended). Takes time to explain how your new hearing aids work, settings, you name it! Very clear and concise. Highly recommend this company and Dr. Alex Hanna. Front desk person Kenny is nice as well. Kudos!! Wish more businesses cared this much.
Alex is always a pleasure to deal with.
I highly recommend Alex at Help U Hear in West Chester . The complimentary ear test was incredibly thorough for my ear/ hearing screening giving me a baseline for future reference. Not only did I receive an ear test, but she also took a look in both ears explaining much more than an ENT ever did. The audiologist explained every step of the process and took the time to map out my results so I could clearly understand my specific hearing levels. Alex was professional kind, and highly knowledgeable—I highly recommend.
Alex is very caring and knowledgeable person besides the hardworking. I came to Westchester office which is quite far from my residence just because of that. I am extremely happy with her work and recommend her to any one for the audiology without any hesitation.
As always VERY HELPFUL!
Care taken in my appointment was great!!!
Took my mom in for evaluation, 75 yrs young and was the first time she had her hearing tested. The office was very welcoming and friendly! Alex was gentle and kind and explained everything along the way. She reviewed the results in detail and answered all the questions. Not salesy nor pushy at all, the care for her patients is genuine and it shows.
Conveniently located. On time appointments! Wonderful stall! Thank you Dr. Alex for you patience and help with the new hearing aids!
Quick n easy ,ear had been clogged for more than two weeks and they got the job done , would go back for sure
Everyone at the office is very kind, friendly and super helpful. Easy to get appointments too. Alex, the audiologist is very knowledgeable and great at what she does. Her demeanor puts you at ease and she cares about the patient as a whole. I would absolutely recommend this place and I have been to several places.
Always friendly and helpful, professional individuals who “helpuhear”
I was taken care of quickly and efficiently. Dr Becky was very helpful and kind
Amie was great! They were very efficient and on time with scheduling in my appointment. The process is very easy to do and gets great results fast. Thank you for helping me learn more about my level of hearing and for being so kind!
Friendly and super efficient!
I really appreciated the care I got. I also have to say they did not try to sell me a contract to see me during the year and they did not try to sell me or upsell me new hearing aids. Everywhere else I have been had done both. Becky was great.
Friendly. Had the thing I needed.
Sarah and Amy were very professional and extremely helpful. Amy did an excellent job helping and explaining everything to my 93 year old Aunt. I highly recommend Help U Hear (Plainfield).
Was a good experience explained what she was doing and then explained what my test was saying.
Sarah, is very knowledgeable, she explains everything and is very nice. The hearing aids here are really good quality and are easy to use. I love that there are no batteries, you just put them on a charger, these are really great.
The staff is very helpful and answers any questions I have. I would recommend Help You Hear to anyone with a hearing issue or loss. Dr. Becky was so helpful and kind. I would recommend this office and staff .
Awesome
Absolutely great place to go, got me in quick, did the test, told me everything that I needed to know and helped me out beautifully. Would recommend to anyone who needs help with hearing loss or worried in general about their hearing.
The Doctor was very nice and very informative about everything that we covered in my visit. I would highly recommend this Hearing Dr to everyone.
Always there to help us even last minute good people great environment
Very good! Was talked through the process and it was made easy. Will be going back for hearing aids.
My daughter had a great experience at the Help U Hear clinic! The staff was very helpful and welcoming, and the audiologist took the time to do a very thorough test. She explained the results clearly. I highly recommend them to anyone needing help with their hearing!
Very friendly, and informative, would definitely suggest to people.
Very well explain on the diagnosis. Of my hearing results. Very well mannered
My experience was very good. Employees were very kind and helpful The rooms were very clean and organized. I would recommend them to everyone that needs hearing aids
Very helpful in repairing my hearing aid! Will return in the future for all my hearing aid needs.
They were kind and helpful.
Very friendly and knowledgeable.
They are very thorough, knowledgeable, friendly atmosphere. I would highly recommend them.
Every appointment has been excellent. Alisha is extremely conscientious in checking my hearing aids to make sure everything is working as they should be. She does an excellent job cleaning them at each visit. The receptionist is friendly and welcoming. I highly recommend Help U Hear.
From the front desk to Alyssap they’re courteous and professional. Answered any questions I had and explained well! Hope I got name right
Always can I arrived a little bit early. There wasn't anybody else in the office ,so it take long for me to be seen. Office was clean and the staff was kind,nice and friendly. The person giving me the test answer what questions I had.
Positive experience
Love the service and the people who work there i’ve been coming here for four years. They always help me thank you thank you very much.
Great care. Very caring
Very Please with everything and she was very helpful and informative.Definitely recommend going there.
Everyone was professional and helpful . My needs were taken care of quickly and the prices were very comparable. I highly recommend
Very helpful people. They will take care of helping you set up your hearing aids. Thank you.
Very courteous and professional.
Ted was wonderful. Explained things thoroughly. Was patient in answering questions. HOWEVER, scheduling through TruHearing call center is a joke.
Very quick and easy for my cleaning.
Took time to explain everything gave me a lot of knowledge mabe me feel welcomed
Today was special, only because I had the opportunity to talk with Ted at , Help You Hear about some hearing aids. He took the time to explain thing's that I should know about the product. If you are in need of hearing aids, I recommend going there and talking with Ted
Very nice people. Office clean .Ted Laughlin so helpful, respectful of my opinion. I would definitely recommend this place for hearing aids.
Ted is always wonderfully helpful. He takes such good care of my hearing aids and myself!
We’re supper nice. Explained everything to me highly recommend
The staff at help you hear I absolutely amazing! They don’t come any better than Ted.
Great follow up from Ted
Fast friendly assistance with all things hearing related. Highly recommended.
Straight forward compassionate care
Jenetta Anderson. Was great to work with
My experience was GREAT. Highly recommend!!
Excellent dr
I always have a good experience when I visit Help U Hear in Covington. Delightful and helpful staff are always a positive with me.
Very patient and explains everything and answers any questions.friendly staff
My meeting with the hearing aid dispenser was productive. After testing my ears, she indicated that I was borderline in need of hearing aids and that I should be tested again in a year. She did not high-pressure me in any way which I appreciated.
The young ladies that have assisted me have been very patient, helpful, and knowledgeable. Thanks for the help!
Inspiring to have experienced technicians help you adjust your hearing devices meet your individual needs! Much appreciated👍🏻
I wish I didn't need hearing aids, obviously. But old age got in the way. I like the small shop experience. The people are thorough, personable...I never feel rushed.
The staff at Help U Hear is attentive and the service was very good and efficient.
Service was great! Only complaint is out of date info on web for store hours.
The people that work their are so awesome
Friendly, knowledgeable staff. Short wait time.Clean facility. Easy process.
Quick, pleasant, and efficient
I would tell anyone who ask me where I got hearing aids at Helo U Hear. They great people to work with very nice people who knows their business. Very helpful and very knowledgeable about their products
Everything went well enjoyed the professionalism.
A delightful place to visit. The staff is so welcoming and helpful. I recommend!
Very professional!!
Dear Dr. Kuentz and the Help You Hear Team, I am writing to express my sincere gratitude for the incredible experience I had at my recent appointment. After struggling with hearing aids that were uncomfortable, itchy, and ineffective, I was feeling very frustrated. As soon as Dr. Kuentz saw the issue, he knew exactly how to fix it. He replaced the domes, and the difference was immediate—I can finally hear clearly without any echo or discomfort. It was an emotional and amazing moment to realize how much I had been missing. I dont want to leave out the reception area , the cleanliness of the whole office was immaculate and the receptionist was so kind every time I went. I didn't wait longer than a regular appt actually most every other dr office has made ne wait longer.. Thank you so much for your expertise and for truly changing my quality of life. I look forward to my follow-up in two weeks! Sincerely, Deborah Kabzinski
Heather is Honest helpful and well informed. I hope we can make the insurance work for me
It was all positive. No waiting, instant service, very welcoming, clean atmosphere, excellent service. Thank You
Everyone was super friendly and helpful to my mother. All her questions were answered and they made sure she was happy with the hearing aid choice before we left.
I excellent service! #1 they take care credit and I’m 35 and need hearing aids so obviously my insurance does nothing, #2 the warranty’s are amazing, they have cleaned and repaired mine multiple times over 5 years for free, and lastly they texted me telling me my warranty was about expired and that I better come in and use it before it’s gone! What other companies does that! They want you to forget about it so they don’t have to provide services but not them! They are awesome!
Great Experience Highly recommend
Super nice and friendly. Fully explained the process. Showed my how to clean my hearing aids.
I felt like I was in really good hands. Annika was very informative, knowledgeable, and patient. I highly recommend her as my new audiologist.
Entire staff at the Kenwood Road location was professional, courteous and knowledgeable. I recommend highly.
The Blue Ash Location. Annika Ealy, Aud. Is very experienced and helpful.
Great place to get your hearing back. Thanks to Dr. Annika Ealy and her assistants. ❤️
Very nice people working there.
Had an excellent experience with Dr. Easy. She was on time, her exam was very thorough and she explained in detail what she was doing. I highly recommend Help U Hear in Blue Ash.
The best service ever. I found this place by accident a couple of years ago and I am very satisfied. They are very kind, knowledgeable and thorough. Thanks.
People that work there are very nice and caring
No issues.Very kwolegable .Made process of getting hearing aids go very smooth & pleasant.
I was very impressed with my consult...
I am so glad that I’m going to be able to get Hearing Aides very very super nice. Very very knowledgeable and experience. I highly recommend other patients you guys are the best cannot wait till I get my hearing aids. I’m legally blind and it’s so hard for me to hear what people say. Thank you again. I’ll be back in two weeks.
Good job well like the place.
Had a hearing test today and ordered new hearing aids. The staff at Help U Hear made it simple and my hearing is stable now.
Everyone was nice and considerate. Took the time to answer questions and assure the hearing and fit were good.
Saw Alexandra today and she was great. Very thorough and very kind. I was getting hearing aids reprogrammed to work for me and she did a great job! The hearing evaluation was comprehensive and she explained everything very well and answered all of my questions. She even programmed different settings on my phone app and explained how to use everything using the app or directly on the hearing aids. She couldn’t have been more helpful! Kay at the front desk was very friendly and so considerate. Definitely recommend this place!
Everything was great and professional
Friendly and knowledgeable staff, quality hearing aids and will match your insurance benefits.
Alex is Great. I highly recommend her. If you need someone that knows what their doing, this is the place.
Just fine, good hearing aid co. People are efficient and helpful.
They cleaned and dried my aids with very short notice. I certainly appreciate the quick service. I need them for a birthday party this weekend. Thanks
First visit, I was interested in upgrading my old hearing aids. Audiologist was knowledgeable and helpful. A successful visit
Nice and listens
Have been happy with the service and product
I love my hearing aids and I love the service I received.
I arrived at office met by lady behind front desk. She handed me papers to fill out. When completed the papers was given to tech. She took me back to her office to start hearing test. She did an inner ear exam both ears. Then proceeded to hearing tests. First was putting hearing ear phones to test right ear, then left ear had to press a button if you could her sounds in both ears. Then had me repeat words she said had to do 3 times. She hen she did high tones in both ears Tech took me to her office an explained test results. She explained. I had low hearing in right ear and some in left ear. Told me I would need hearing aides. Tech showed me several different ones I chose one and she gave me price to order them . I thanked them both and left. They were both very kind.
Dani has always been very courteous & professional. She is very thorough & knowledgeable. Highly recommend her.
I have never had a bad experience with Help you hear. Friendly, always helpful staff, and confidence in their knowledge and service. They really have "helped me hear".
Very good
My experience with Dani Land on March 13, 2026 was professional yet friendly. She serviced my hearing aids and made an adjustment to improve my hearing. She does excellent work. I’ve been going to her for many years and plan on continuing with her.
staff was polite and knowledgeable
Very friendly staff. Knowledgeable. I was disappointed the audiologist didn’t explain the test results and what type of heating aid works best to correct your loss and how.
They do a great job
Quick service even tho they were busy with customers. Professional and friendly, a good combination. Thanks, Help You Hear!
This was an amazing experience !! The receptionist was so nice ❤. The Dr was kind and did a great job !
Heather at Help U Hear has been sooo helpful in getting my new hearing aids setup! This is my third set from this company over the years and they have always been very professional and knowledgeable about my needs! I have inquired at other places in the state I now live in, however I have met with so much negativity and unprofessionalism that I choose to drive 10 hours to Indiana just to get service from Help U Hear and their staff!! Koodos to the company for hiring such wonderful people! They represent you well! Give them a raise!!
It has been an adjustment period. I wanted to start out with the best (most expensive) of course.. I think the hearing aids work fine but hard to tell.I ordered with custom ear mold that kept falling out. The folks at Help U Hear didn't give up.I think the last earbuds fit ok. I know that hearing aids are a learning experience . These are my 4th set.. I think these people here are doing their best to deal with the situation. I thank them. sincerely, Tom .
Help U Hear are always very helpful with any hearing aid problems that might arise Thank you
Fantastic customer service! I got my hearing aids cleaned AND repaired in one quick visit!
Excellent service, truly cared about child. Would advise anyone to give them a chance
Always have a good experience with help u hear. Been going there now for 5 yrs.
Thank for giving me back my hearing Help U Hear in Connersville, Indiana! Everyone at the office worked hard!
Very professional & courtesy. Friendly and very kind. Could not ask for better people to teat my ears. Very gracious!!
My hearing aids needed cleaned and I randomly stopped to see if they could do it instead of calling ahead. They took them immediately and cleaned them which helped a great deal
They were very Kind and Professional!
Got update on new hearing aid technology.
Good experience, was treated kindly,
I enjoy going to help u hear in Greensburg. My doctor Heather wears hearing aids and understands my problem. They do all they can to make sure you are happy with your hearing aids. They are a joy to see.
I am so satisfied with Heather, the technician, and her professionalism and expertise in fitting me with hearing aids. I recently traveled over 600 miles to get another pair of hearing aids. I love the brand, they don’t have static and are easily adjustable for my needs. They don’t magnify sounds, they help me HEAR the sounds. I absolutely love this brand of hearing aids!! Thus the reason for driving so far!! Bonus: they connect right to my phone so I don’t need any Bluetooth accessories!! The entire staff at the Greensburg location are fabulous!!! Very polite, professional and eager to assist in any way!!! This company is fortunate to have such dedicated staff representing them and moving their product, serving the community! Thanks again ladies!!!
Very friendly and helpful
The staff and the doctor were very nice and helpful The doctor explain everything they were doing Everyone made me feel comfortable
Very helpfull
The professionals at HelpUHear have always been on time, helpful, friendly and totally professional. Couldn’t be more pleased with my experiences there. Linda Baker
Dani was very knowledgeable and made me feel comfortable
Very nice
We love the staff at Help U Hear. It was easy to get an appointment. The process was explained well and everyone is very professional. Hearing Aids were received in a timely manner. I would recommend this business to everyone. Hearing is such an important part of our lives.
(Translated by Google) Prompt and efficient (Original) Prompt and effecient
Dani is a great audiologist.
Dani is very knowledgeable and professional. What more would one want from their audiologist?
All was good.
ANDI is. Always so friendly and helpful Eager. To make.sure you are.comfortable.with ur hearing aids.
I was happy with the information that I received staff was curtious
It was a great visit!! Fast and friendly!@
Great place for hearing test very accurate..
My husband Mark loves help you hear! All the employees are very friendly, very helpful and very kind. Highly recommend this place to everyone out there needing hearing aids.
Staff if friendly and knowledgeable, always eager to help
Amazing service amazing tech freiendly got right to it wonderful lady I can hear
Very good experience. Reviewed history of my hearing issues. Helped me understand why I was dealing with certain hearing issues.
Awesome service !
Great customer service. Extremely helpful!
Courtney is who helped me. She was kind and took the time needed.
Very good. My hearing aids have been super! The employees have been outstanding.
Excellent service
Bruce Kolton was very helpful getting my hearing aids to fit and answers to my questions
I was well taken care of and professional, would recommend Help U Hear and Lori Dougherty to anyone.
Really great people at help you Hear fixed my hearing aids quickly and didn't take very long would give 10 Stars if I could.Thank you
It was very good, they were both very pleasant and professional.
I felt the appointment was very thorough. I'm extremely happy with the outcome .
Jessica was very thorough, explained everything in an easily consumable way, and I would highly recommend this office!
People are always pleasant and very helpful when I go to the clinic. I have zero complaints about this company.
Very efficient
We are from out of town, I had a problem with my right aide. They fixed it, cleaned and updated everything free. We recommend them for any of your hearing problems.
Everything was great. They were all very helpful. So glad we decide to stop there!!
They got me in quickly to be tested. I had a appointment with a specialist after my hearing test. i needed to be seen much sooner than later the manager was able to contact the doctor's office and get me in the very next day. So thankful they went above and beyond.
The tech was very efficient and helped me to hear clearer.
Had a check and clean today and all went well.
Very good appointment. The staff was very helpful especially the technician that administered my hearing screening
Very professional,they got me in right away. Discussed my hearing needs. No surprises. I would not hesitate if you need hearing aids.
The staff at Help U Hear were very friendly and helpful. I highly recommend them to everyone.
Great experience! Helpful! Informative! And I would highly recommend!!
Kim and Dr Allen prioritized me and fixed my clogged ear with ease 👍🏼 this is a great team of professionals, I would highly recommend this service
Competent and friendly folks.
I shared my problems with my hearing aids and got very simple, effective solutions almost immediately. Too bad all customer service isn’t this effective!!!
The knowledgeable staff went above and beyond to answer all my detailed questions.
5 stars
Very kind, friendly and knowledgeable staff.
Dr. Kuntz is so patient. He has been SO helpful to both myself and my husband. Highly recommend.
Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!
P.S. I would go on and praise them more but I ran out of space.
I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.
Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.
Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.
The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.
Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!
No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.
Thank you Karen, Help you Hear and your support team.