We are rated 4.9 out of 5 stars based on 3284 reviews on Google.
Read what some of our patients have to say about our staff and our office!
I highly recommend Alex at Help U Hear in West Chester . The complimentary ear test was incredibly thorough for my ear/ hearing screening giving me a baseline for future reference. Not only did I receive an ear test, but she also took a look in both ears explaining much more than an ENT ever did. The audiologist explained every step of the process and took the time to map out my results so I could clearly understand my specific hearing levels. Alex was professional kind, and highly knowledgeable—I highly recommend.
Alex is very caring and knowledgeable person besides the hardworking. I came to Westchester office which is quite far from my residence just because of that. I am extremely happy with her work and recommend her to any one for the audiology without any hesitation.
As always VERY HELPFUL!
Care taken in my appointment was great!!!
Took my mom in for evaluation, 75 yrs young and was the first time she had her hearing tested. The office was very welcoming and friendly! Alex was gentle and kind and explained everything along the way. She reviewed the results in detail and answered all the questions. Not salesy nor pushy at all, the care for her patients is genuine and it shows.
Conveniently located. On time appointments! Wonderful stall! Thank you Dr. Alex for you patience and help with the new hearing aids!
Quick n easy ,ear had been clogged for more than two weeks and they got the job done , would go back for sure
Everyone at the office is very kind, friendly and super helpful. Easy to get appointments too. Alex, the audiologist is very knowledgeable and great at what she does. Her demeanor puts you at ease and she cares about the patient as a whole. I would absolutely recommend this place and I have been to several places.
Alex, at the West Chester location, is the absolute best. Very attentive to my needs. Compassionate and supportive. She shines above other audiologist I have encountered.
I had a wonderful experience at my free hearing evaluation at Help U Hear in West Chester. The audiologist, Alex Hanna, gave me a hearing test and re-programmed my hearing aids based on my new results. I could immediately tell the difference! She gave me helpful information regarding what I should look for in my next pair of hearing aids without pressuring me at all to make a purchase at this time. She offered to contact my insurance and got back with me the same day. I highly recommend Help U Hear.
Alex was very professional, personable, pleasant, and patient during my hearing test and explanation of the test results and options. Can't say enough great things about my experience at Help U Hear!
I really appreciated the care I got. I also have to say they did not try to sell me a contract to see me during the year and they did not try to sell me or upsell me new hearing aids. Everywhere else I have been had done both. Becky was great.
Friendly. Had the thing I needed.
Sarah and Amy were very professional and extremely helpful. Amy did an excellent job helping and explaining everything to my 93 year old Aunt. I highly recommend Help U Hear (Plainfield).
Was a good experience explained what she was doing and then explained what my test was saying.
Sarah, is very knowledgeable, she explains everything and is very nice. The hearing aids here are really good quality and are easy to use. I love that there are no batteries, you just put them on a charger, these are really great.
The staff is very helpful and answers any questions I have. I would recommend Help You Hear to anyone with a hearing issue or loss.
Awesome
Very pleasant, polite and punctual! Very nice gal!
I called them because my right hearing aid was not working and they got me right in the same day.They sent it off for repair and I got it back in just a few days. I'd like to thank Sara for the quick and friendly service.
Very professional and honest service. I will recommend their services.
Very friendly and knowledgeable.
They always treat you very nice and professional if you have a problem they are more than happy to take care of it for you at a small cost or no cost at all if it’s something minor I would recommend them to anyone needing this kind of service
Couldn't have hoped for it to have went any better. They a very professional and patient.Bigest thing is now I can HEAR!
Just a great experience! So understanding and kind.
The man was so nice and polite .He was very helpful with what I was experiencing. 1would refer him to anyone
Good
They were so friendly and did amazing with my 7yr old daughter who was scared to do her hearing test. The doctor explained everything and made my daughter comfortable and confident to get her testing done.
Ross was a tremendous help with getting both my hearing aids working correctly. He also helped my husband who has dementia by not only cleaning his hearing aids but emphasizing the importance of wearing them consistently. Thank you Ross. We’ll see you for putt next appointment.
Dr. Thompson was very patient with my son and was determined to help us get the correct help we needed.
Very nice friendly staff.
Very pleasant experience answer all questions Dr was very nice and helpful....recommend to others
Love the service and the people who work there i’ve been coming here for four years. They always help me thank you thank you very much.
Great care. Very caring
Very Please with everything and she was very helpful and informative.Definitely recommend going there.
Everyone was professional and helpful . My needs were taken care of quickly and the prices were very comparable. I highly recommend
Very helpful people. They will take care of helping you set up your hearing aids. Thank you.
Very courteous and professional.
They gonna help me hear again
Staff was friendly and helpful
Very nice and professional
I have found a “hearing home”forever. Wonderful people! And they not only KNOW THEIR BUSINESS BUT HOW TO DO WELL!! And they individuallize it per customer.
Everyone is so friendly. Very thorough and has explained everything so I could understand .Alisha has been so nice and listened if I had questions and explains everything very well and very patient.
We’re supper nice. Explained everything to me highly recommend
The staff at help you hear I absolutely amazing! They don’t come any better than Ted.
Great follow up from Ted
Fast friendly assistance with all things hearing related. Highly recommended.
Straight forward compassionate care
I went in to have my hearing aids cleaned and it took no time and it made a big difference in the volume to which I could hear! Ted was awesome and helped me with my filters and a new tip or maybe two. I was very happy.
The folks there were understanding of my needs and offered creative solutions… Thank you so much!
Great service by caring staff! Prompt & courteous. Receptionist even helped me with my smart phone!
Very helpful
It’s always a great experience
I love the small business setting. Very professional yet comfortable and pleasant. Everyone makes sure I am happy with any changes made and answer any questions I may have. Glad I found you.
I always have a good experience when I visit Help U Hear in Covington. Delightful and helpful staff are always a positive with me.
Very patient and explains everything and answers any questions.friendly staff
My meeting with the hearing aid dispenser was productive. After testing my ears, she indicated that I was borderline in need of hearing aids and that I should be tested again in a year. She did not high-pressure me in any way which I appreciated.
The young ladies that have assisted me have been very patient, helpful, and knowledgeable. Thanks for the help!
Inspiring to have experienced technicians help you adjust your hearing devices meet your individual needs! Much appreciated👍🏻
I wish I didn't need hearing aids, obviously. But old age got in the way. I like the small shop experience. The people are thorough, personable...I never feel rushed.
The staff at Help U Hear is attentive and the service was very good and efficient.
Service was great! Only complaint is out of date info on web for store hours.
The service was great just walked in and out in15 lovely ladies will be back thanks
My visit was very helpful. They were able to correct a small problem with my hearing aids. I was quite satisfied.
Janetta was outstanding!
Very professional!!
Dear Dr. Kuentz and the Help You Hear Team, I am writing to express my sincere gratitude for the incredible experience I had at my recent appointment. After struggling with hearing aids that were uncomfortable, itchy, and ineffective, I was feeling very frustrated. As soon as Dr. Kuentz saw the issue, he knew exactly how to fix it. He replaced the domes, and the difference was immediate—I can finally hear clearly without any echo or discomfort. It was an emotional and amazing moment to realize how much I had been missing. I dont want to leave out the reception area , the cleanliness of the whole office was immaculate and the receptionist was so kind every time I went. I didn't wait longer than a regular appt actually most every other dr office has made ne wait longer.. Thank you so much for your expertise and for truly changing my quality of life. I look forward to my follow-up in two weeks! Sincerely, Deborah Kabzinski
Heather is Honest helpful and well informed. I hope we can make the insurance work for me
It was all positive. No waiting, instant service, very welcoming, clean atmosphere, excellent service. Thank You
Everyone was super friendly and helpful to my mother. All her questions were answered and they made sure she was happy with the hearing aid choice before we left.
The staff at Help You Hear in Madison are friendly, knowledgeable, and thorough. I have received excellent care there and have recommended them to others.
Friendly and helpful in answering all my questions. Explained my hearing loss in terms I could understand what I needed to be able to hear clearly again. Appreciated the reminders and the ability to provide insurance information prior to my appointment.
I fully recommend this business for anyone with hearing issues
Very efficient
Great place and very professional
Great Service with friendly staff.
Very nice people working there.
Had an excellent experience with Dr. Easy. She was on time, her exam was very thorough and she explained in detail what she was doing. I highly recommend Help U Hear in Blue Ash.
The best service ever. I found this place by accident a couple of years ago and I am very satisfied. They are very kind, knowledgeable and thorough. Thanks.
People that work there are very nice and caring
Experience was great and staff were professional and courteous Gave help info on utilizing hearing aid Bruce Singley (BS)
Very responsive To my needs
Hopefully resolved my issue, but if the problem persists then we have a clean plan for next steps
I was very pleased with my appointment. Dr Ealy was informative, helpful, easy to talk to. She had a student with her, Hannah , who was very articulate, friendly, helpful, and easy to understand.
I had a great experience with Dr. Ealy! Not only have I felt like I've gotten top-notch service, but she is warm, understanding, very knowledgeable, humorous, honest and just so easy to talk to! I would recommend her to anyone looking into hearing aids!!!
The staff was amazing and nice and very well spoken she was very smart helped me understand what is going on in my ear gentle and pretty to she is blessed by the best I would recommend your office to others thank u
I was so pleased with my appointment And with the Audiologist! She listened to my concerns and was able to solve the problems I was having. I am a happy customer!
Good job well like the place.
Had a hearing test today and ordered new hearing aids. The staff at Help U Hear made it simple and my hearing is stable now.
Everyone was nice and considerate. Took the time to answer questions and assure the hearing and fit were good.
Saw Alexandra today and she was great. Very thorough and very kind. I was getting hearing aids reprogrammed to work for me and she did a great job! The hearing evaluation was comprehensive and she explained everything very well and answered all of my questions. She even programmed different settings on my phone app and explained how to use everything using the app or directly on the hearing aids. She couldn’t have been more helpful! Kay at the front desk was very friendly and so considerate. Definitely recommend this place!
Everything was great and professional
Friendly and knowledgeable staff, quality hearing aids and will match your insurance benefits.
Alex is Great. I highly recommend her. If you need someone that knows what their doing, this is the place.
Just fine, good hearing aid co. People are efficient and helpful.
Very nice helpful Like them would not go any place else
Friendly thorough exam and analysis
They are so helpful and friendly. Highly recommend them.
Nice and listens
Have been happy with the service and product
I love my hearing aids and I love the service I received.
I arrived at office met by lady behind front desk. She handed me papers to fill out. When completed the papers was given to tech. She took me back to her office to start hearing test. She did an inner ear exam both ears. Then proceeded to hearing tests. First was putting hearing ear phones to test right ear, then left ear had to press a button if you could her sounds in both ears. Then had me repeat words she said had to do 3 times. She hen she did high tones in both ears Tech took me to her office an explained test results. She explained. I had low hearing in right ear and some in left ear. Told me I would need hearing aides. Tech showed me several different ones I chose one and she gave me price to order them . I thanked them both and left. They were both very kind.
Dani has always been very courteous & professional. She is very thorough & knowledgeable. Highly recommend her.
I have never had a bad experience with Help you hear. Friendly, always helpful staff, and confidence in their knowledge and service. They really have "helped me hear".
Very good
My experience with Dani Land on March 13, 2026 was professional yet friendly. She serviced my hearing aids and made an adjustment to improve my hearing. She does excellent work. I’ve been going to her for many years and plan on continuing with her.
staff was polite and knowledgeable
They gals are so friendly genuinely concerned that I am not having any problems.
Very helpful and awesome to work with! Lost a piece to my hearing aid and took care of it right away!!
They do a great job
Quick service even tho they were busy with customers. Professional and friendly, a good combination. Thanks, Help You Hear!
This was an amazing experience !! The receptionist was so nice ❤. The Dr was kind and did a great job !
Heather at Help U Hear has been sooo helpful in getting my new hearing aids setup! This is my third set from this company over the years and they have always been very professional and knowledgeable about my needs! I have inquired at other places in the state I now live in, however I have met with so much negativity and unprofessionalism that I choose to drive 10 hours to Indiana just to get service from Help U Hear and their staff!! Koodos to the company for hiring such wonderful people! They represent you well! Give them a raise!!
It has been an adjustment period. I wanted to start out with the best (most expensive) of course.. I think the hearing aids work fine but hard to tell.I ordered with custom ear mold that kept falling out. The folks at Help U Hear didn't give up.I think the last earbuds fit ok. I know that hearing aids are a learning experience . These are my 4th set.. I think these people here are doing their best to deal with the situation. I thank them. sincerely, Tom .
Help U Hear are always very helpful with any hearing aid problems that might arise Thank you
Fantastic customer service! I got my hearing aids cleaned AND repaired in one quick visit!
Excellent service, truly cared about child. Would advise anyone to give them a chance
Always have a good experience with help u hear. Been going there now for 5 yrs.
Thank for giving me back my hearing Help U Hear in Connersville, Indiana! Everyone at the office worked hard!
Great people to work with. Very detail oriented and informative. Glad that I went to talk to them.
Got update on new hearing aid technology.
Good experience, was treated kindly,
I enjoy going to help u hear in Greensburg. My doctor Heather wears hearing aids and understands my problem. They do all they can to make sure you are happy with your hearing aids. They are a joy to see.
I am so satisfied with Heather, the technician, and her professionalism and expertise in fitting me with hearing aids. I recently traveled over 600 miles to get another pair of hearing aids. I love the brand, they don’t have static and are easily adjustable for my needs. They don’t magnify sounds, they help me HEAR the sounds. I absolutely love this brand of hearing aids!! Thus the reason for driving so far!! Bonus: they connect right to my phone so I don’t need any Bluetooth accessories!! The entire staff at the Greensburg location are fabulous!!! Very polite, professional and eager to assist in any way!!! This company is fortunate to have such dedicated staff representing them and moving their product, serving the community! Thanks again ladies!!!
Very friendly and helpful
The staff and the doctor were very nice and helpful The doctor explain everything they were doing Everyone made me feel comfortable
Very helpfull
The professionals at HelpUHear have always been on time, helpful, friendly and totally professional. Couldn’t be more pleased with my experiences there. Linda Baker
Great, friendly service!
Professional and always willing to help!
My child loves Amy! Quick and easy highly recommended
(Translated by Google) Prompt and efficient (Original) Prompt and effecient
Dani is a great audiologist.
Dani is very knowledgeable and professional. What more would one want from their audiologist?
All was good.
ANDI is. Always so friendly and helpful Eager. To make.sure you are.comfortable.with ur hearing aids.
I was happy with the information that I received staff was curtious
It was a great visit!! Fast and friendly!@
Great place for hearing test very accurate..
I was having trouble with my hearing aids she checked, cleaned and tested them and found a problem with one so she ordered another one to replace it. Dani took great care of me thank you.
Help U Hear is awesome!! They are friendly and quick and very honest.
Friendly and professional staff, thorough hearing aid check. This was our first visit to this facility. However, the audiologist has been taking care of us for several years and we know and trust her implicitly 😊.
Bruce Kolton was very helpful getting my hearing aids to fit and answers to my questions
I was well taken care of and professional, would recommend Help U Hear and Lori Dougherty to anyone.
Courtney is one of the best staff they have. She goes to be home to help herCustomer. If you ever need to get hearing aids. You need to get her.
Knowledgeable.great staff.friendly staff.
very compassionate and explained reasons of why issues and what to expect. Amy Smith was exceptional and very knowledgeable.
Staff is very friendly & knowledgeable.
Everyone was so helpful and kind. I’ve worn hearing aids before, but never a pair designed just for me and I was scared of the price. I thought all hearing aids were the same. Basically the volume control. I was so wrong! They had me wear a demo pair to make sure I liked them and I loved them! Good and bad thing, I can hear EVERYTHING now. We decided on the Audibel Aris and they worked with us on the pricing and we were able to do a payment plan. Even got to use the “find my hearing aids” function tonight. It has been a life altering event working with help u hear and I can’t recommend them enough! The only bad thing I can say about the experience, is that they had a crooked picture in the lobby. But they made up for it in kind! Absolutely love you guys!
Very professional . Would recommend to anyone .
Great service from caring knowledgeable staff!
Great place very professional
Always very kind and helpful. Checks every thing out with the hearing aids and ears to make sure of any problems. Thurough, friendly and caring.
Very efficient
We are from out of town, I had a problem with my right aide. They fixed it, cleaned and updated everything free. We recommend them for any of your hearing problems.
Everything was great. They were all very helpful. So glad we decide to stop there!!
They got me in quickly to be tested. I had a appointment with a specialist after my hearing test. i needed to be seen much sooner than later the manager was able to contact the doctor's office and get me in the very next day. So thankful they went above and beyond.
The tech was very efficient and helped me to hear clearer.
Had a check and clean today and all went well.
Friendly, honest had me on my way in less than an hour, my hearing has improved so much can’t believe what I’ve been missing.
They did a great job. Explains everything and super nice
Very Pleased with their services!
A okay !
Quick , friendly & professional service
5 stars
Very kind, friendly and knowledgeable staff.
Very professional and very informative
It was pleasant and informative Lots of practical facts.
They were so helpful and know what they are doing.
Truly amazing staff! Was greeted walking in the door like I was a regular customer. Very professional and knowledgeable staff who helped me get what I needed for my hearing disability. I highly recommend seeking out their consultation. I was referred to them and now I refer you to go see them. Thank you for helping me hear!
Wait time short. Received care in waiting room. Very nice and helpful. Happy with all the staff
Relaxed atmoshpere. Polite and helpful front desk staff. They know what they are doing and do it well.
I have very narrow ear canals. David (the owner of Help U Hear) has bent over backwards to accommodate my problem. I have had three or four different sets of hearing aids and at times I’ve been disillusioned because I have to keep going back and getting something done or getting a different set, but David has never shown to me that he has been exasperated with me. Their customer service is really great.
Kim worked with me on a couple problems. One worked, and no more cutting in and out! ‘Still not syncing, although not coming through auto speakers. I’ll follow up again.
Kim and Dave are Great! Very thorough.
Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!
P.S. I would go on and praise them more but I ran out of space.
I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.
Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.
Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.
The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.
Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!
No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.
Thank you Karen, Help you Hear and your support team.